Attended a business meeting actually 3 separate meeting at the venue.||The lady who attended to us was rude & the treatment was nothing of what you come to expect from a place like that.||We had 3 meetings with different stakeholders, each time we had to ask to basic necessities to be replaced like minerals & snacks.||The conference facilities were clean however no tables and chairs was set out for us we had to do the setting ourselves. From the body language of the staff I could also tell it was not the first time it was happening. I called the lady to order(forgot her name) and expressed my dissatisfaction in the service we got but I think she could care less.||On the positive side the rooms were great, the dining area offered a variety of fresh food & beverages. The pool area is amazing with blue/purple lights giving a nice feel overall. It's also equipped with a gym with fresh towels & water. ||The place over is clean and well looked after pity that one person's behaviour can leave a bitter taste in such a...
Read moreTravel to Lephalale weekly on business and have stayed at Palm Park only a handful of times. On my most recent stay, I receive really amazing service. The staff at reception desk were friendly with smiles...this is very much welcome to those of us that are away from home week after week. Also a pleasant experience compared to some other places of accommodation where the staff seem irritable by default, likely due this town servicing a lot of contractors staying over for work so there isn't a lot of emphasis or effort placed on offering a great service. Jimmy, at reception, was very accommodating when handling our last minute booking, together with Brenda. Lucas was very patient when I wanted to query the bill and indulged me with reviewing the charges made to my room. Keep up...
Read moreWhat a beautiful hotel, right in the heart of Lephalale, I had a small but gorgeous room, lovely bed, lovely bathroom, storage etc. There's a super big outdoor pool and a decent gym too.||||The restaurants are a god send for Lephalale, the ocean basket is a nice slightly above average fish and chips place (seeing how far it is from the sea, the fish is great) and the restaurant inside the hotel is great with a lot of options and even has a wood fired oven for pizzas.||||Breakfast is superb, lots of options, staff are all very friendly, the whole place is spotless.||||*This is listed as a 3 star hotel, it most certainly is not,...
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