Magnolia Hotel — Hotel in Steve Tshwete Local Municipality

The hotel and its management demonstrate a lack of consideration for the surrounding environment and the people affected by their actions. There appears to be little to no awareness or respect for the impact they have on the area in which they operate. The atmosphere is often disrupted by excessive noise, which seems to stem from a desire to display superiority or entitlement. This behaviour creates an uncomfortable environment for guests and neighbouring residents alike.|When concerns have been raised, management has shown little interest in addressing them. Complaints are routinely ignored, and the management's attitude has been described as rude and dismissive. Given the inadequate service and lack of responsiveness from management, the experience was so disappointing that I would have preferred to sleep in my car rather than stay...

The hotel and its management demonstrate a lack of consideration for the surrounding environment and the people affected by their actions. There appears to be little to no awareness or respect for the impact they have on the area in which they operate. The atmosphere is often disrupted by excessive noise, which seems to stem from a desire to display superiority or entitlement. This behaviour creates an uncomfortable environment for guests and neighbouring residents alike. When concerns have been raised, management has shown little interest in addressing them. Complaints are routinely ignored, and the management's attitude has been described as rude and dismissive. Given the inadequate service and lack of responsiveness from management, the experience was so disappointing that I would have preferred to sleep in my car rather than stay...

I booked the venue for my wedding 27th December 2024. This place is a no zone to go to. It hurt as a bride to have quarrels on your wedding day while days before your wedding you visited the venue to clear up everything. No communication at all the staff is rude special the males. They took out the stoves, fridge and gasoline while we booked the whole kitchen 😢. Imagine braaing the chicken for your guests as if it a Braai not a wedding. Worse the Xhosa woman was so rude I wonder who gave birth to her. I wouldn't recommend anyone to have their special day there. Wow shame on you guys. And stop taking advantage of our people demand more money to our guest. Out of 100 is 0 for this so call hotel wow shame on your...