Grand Crown Hotel — Hotel in Sri Lanka

I had an interesting experience at the Grand Crown Hotel. The building seems quite modern, with nice clean rooms and a comfortable bed. The food was very nice, however when I was checking out, I found that the price of items on the menu were not what I was being charged (before service charge has been added). This was reluctantly amended. But be careful if you order food/drink there!||||When I first arrived the customer service seemed great too - they helped me with wifi problems and gave me a power board when my adapter didn't fit. Beyond that, the staff seemed almost non-existent. There was never anyone at reception, nor in the managers officer or dining room. I'd walk through the entire hotel without seeing a single person, and I often had to start making loud noises in the dining hall to get someones attention. When I did finally get staff attention, the service ranged from excellent to less than average, depending on who I was dealing with. ||||Overall I probably wouldn't stay here again. The lovely clean rooms don't make up for the creepy emptiness of the hotel and as a solo traveler I didn't feel entirely...

We don't understand how this hotel possibly got its 3 star rating. |The staff are non existent, as mentioned in previous review, we had to make a lot of noise until someone showed up. The manager makes minimal effort to be helpful. There is one waiter who can speak English and he was very friendly and seemed to know more than the manager! ||The rooms were far from nice. The bed sheets had stains and rips in them, although clean this is still off putting. The air con in the room was very noisy and we couldn't get it turn the fan down. ||We asked to hire bikes for the day and made our request the afternoon before. In the morning the bikes were still not there and the manager decided to make us wait another 15min for them while he went to another guesthouse to get bikes. ||Breakfast was good, although they did ask a time and then didn't serve until half hour after the time.||Overall the standard of this hotel, both in staff and general upkeep, is extremely poor. We have stayed in homestays all over Sri Lanka and have had far better experiences for way less money! Don't stay here until they decide to get their act...

Situated in Anuradhapura Town, Grand Crown Hotel is the perfect place to experience Anuradhapura and its surroundings. The hotel lies 0.8 Km from the city center and provides accessibility to important town facilities. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as Galway Miridiya Lodge, Anuradhapura Airport, Nuwaraweva Resthouse.

Grand Crown Hotel offers impeccable service and all the essential amenities to invigorate travelers. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.

The ambiance of Grand Crown Hotel is reflected in every guestroom. television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning are just some of the facilities that can be found throughout the property. The hotel offers fantastic facilities, including garden, to help you unwind after an action-packed day in the city. Superb facilities and an excellent location make the Grand Crown Hotel the perfect base from which to enjoy your stay in...