Hotel Bamiyan — Hotel in Sri Lanka

Disappointed by the Decline: A Review of Bamiyan Guest House

For a long time, Bamiyan Guest House was my go-to place whenever I needed a comfortable and reliable stay. Unfortunately, my most recent experience was a far cry from the past, leaving me deeply disappointed.

What initially drew me to Bamiyan was the exceptional service. The staff was friendly, helpful, and always went the extra mile to ensure a pleasant stay. However, this attentiveness seems to have vanished entirely. During my recent visit, the receptionists displayed a concerning lack of professionalism. This blatant disregard for honesty was not only frustrating but also eroded my trust in the establishment.

Beyond the reception staff's behavior, the overall quality of service has declined significantly. Simple requests, took an unreasonably long time to be addressed, if at all. This inattentiveness created an unnecessary level of inconvenience that detracted from the experience.

The decline in service quality wasn't the only concern. The guest house itself seemed less well-maintained than in the past. These issues created an overall impression of neglect, further diminishing the once-positive atmosphere.

It saddens me to write this review, as I truly valued Bamiyan Guest House in the past. However, the current state of affairs falls far short of the standards they once set. For potential guests looking for a reliable and comfortable stay, I would hesitate to recommend Bamiyan based on my recent experience.

I sincerely hope that the management takes note of these concerns and implements measures to improve service quality and overall guest experience. Bamiyan has the potential to be a fantastic place to stay once again, but significant changes are needed to regain the trust and loyalty of previous customers like myself..

My check in date was 17th AUG 2024 and Room...

Disappointing Stay at Hotel Barmian, Kandy

I recently stayed at Hotel Barmian in Kandy, and unfortunately, it was a very unpleasant experience. Although it used to be a nice hotel, the current condition is far from acceptable. It is advertised as a 3-star hotel, but I believe it doesn’t even deserve 2 star.

The rooms were extremely dirty, the bathrooms were smelly, and overall, the cleanliness was lacking. The beds were unstable and uncomfortable. To make things worse, there was a power cut during my stay, and there was no backup generator or even a simple candle provided.

The breakfast was average, nothing special. When I raised these concerns with the staff, most were apologetic. However, one staff member, named Ms Chathu, was dismissive and seemed uninterested in addressing the issues. She mentioned, “We can’t do anything. If you don’t want to stay, then you can make the decision “

One of the most disappointing aspects of my stay was the apparent disparity in treatment between local and foreign tourists. I raised this issue with the staff, and Ms Chathu openly admitted that the hotel management treats local tourists differently from foreign tourists. Ms. Chathu she treats like, “For the hotel, foreign tourists’ money is money, but local tourists’ money is not.” This shows a shocking lack of respect for local guests, and this kind of attitude is completely unacceptable.

In summary, I would not recommend Hotel Barmian to anyone. The lack of cleanliness, poor customer service, and overall uncomfortable experience made this stay a major letdown. The staff, especially some of them, are not suited for the tourism industry, and significant improvements are needed for this hotel to meet even...

Bamiyan hotel management and room service is wary bad....... I am reservation one family room by phone and advance payment was paid three weak earlier reservation for one room 24 December 2015 ... they told me room no 807 allocated to me two weak later they told me 807 is not a family room it is mistake room 809 will allocated to me... 23 December I call to hotel they told me my room 809 is ok it is reserve for me ...then I am going to hotel 24 December at 6.00pm they told me my room is change room no 814 reserve to me...room 814 is not family room it is double room they put extra child bed in the room and given to me as family room .. both time they are given my reserve room 807 and 809 another family for high rate ..... room service is very bad they have 14 rooms but they have only two person staff they can't manage 14 rooms .wash room have hot water supply..... but no hot water ...14 room have one sola water system that mean no hot water....because 14 room accommodated more than 35 person ..i want to hot water to wash my kid finally they given electric kettle...room phone not work...meal is not satisfied i am ordered one vegetable noodles , two chicken noodles ,boiled egg for my kid and water bottle required time 8.00 pm..at 8.45 pm they supply vegetable noodles only ....they brought two chicken noodles from other restaurant....and supplied boiled egg after the meal (2chicken noodls and 1 weighable noodles price Rs 1000 ) they are supply water bottle only... no glasses.... no sufficient parking spas you came later to hotel you will park your vehicle at public road......they can't give satisfactory service for customers....if you go bamiyan...