Hotel Nilketha — Hotel in Sri Lanka

We arrived at the hotel having already completed a safari that day, arranged independently; however, the owner of the hotel kept asking if we will do a safari, booked with himself, the next day. After telling him no thank you, he proceeded to accost me later in the evening asking me to write down on his phone how much I had paid for my safari trip and then getting annoyed that I had arranged this cheaper than he was charging. He then asked what time I wanted breakfast the next morning and suggested we had breakfast at 5:30 am, when I told him this was too early and 8:30 would be more suitable, he told me that would be too late for the safari!!! He was still trying to get us to go on his safari trip the next day, despite me telling him on several occasions we did not need a safari excursion!|At dinner we ordered two plates of noodles, there was no menu to order from and so we had no idea of the costs of these meals. Whilst eating our dinner, the hotel owner came to our table and discussed the price of our room with us, he suggested that we should actually pay extra for our room as the exchange rate between USD and the Ruppee had dropped!! We laughed this off as we felt very uncomfortable by this point. We decided we did not want to take breakfast at the hotel, and wished to check out ASAP, I informed the man at the desk early in the morning (6am) of our change of plan and all was ok. However, once we went to check out at 9am the owner again asked us to have breakfast before we left and was persistent, which we declined. On receiving our hotel bill we had been charged 10,000 Sri Lankan Ruppees (£25) for our 2 plates of noodles!!! As well as being charged extra for our room, despite booking through booking.com!!|On leaving, we told our driver about our experience and he told us that the previous evening, the owner had shouted him for driving up the driveway to drop us and our luggage off. Also, the staff at the hotel seemed very afraid of him. One final note to add, our bed sheets and towels were stained yellow, and we felt we were sleeping in dirty sheets.|Read all the reviews on booking.com, I wish I had before booking. Many people faced the same...

We are very experienced budget/medium travelers that have spent years traveling SE Asia. We spent a month in Sri Lanka and almost everything was great. Except for this place. It’s beautiful with a nice building, pool and landscaped gardens. There’s so much potential, but unfortunately, it’s lost because of personnel and poor communication. Here’s just a few worth mentioning;||The pool is big, but water is murky and looks terrible. The manager said “water problems”.||They worked on very loud hotel renovations everywhere on site from before 7am until about 9.30pm.||They booked us onto a terrible safari experience with an unlicensed/unnamed business (our rude and unsafe driver drove twice the speed limit and even crashed into another inside the safari park.)||They said 5am pick up for the safari several times, then woke us up 3.50am and said it’s now 4am.||The “restaurant” is just one old woman that reluctantly cooks up something if asked. From what we were told, it was noodles with vegetables or with chicken for 850LKR. Yes, the instant ones you can buy for less than 100LKR across the road! But without a kettle/hot water, you have to buy from them unless you want to walk to the closest restaurant is 900m away.||The room does not have kettle as specified.||The wifi has “router issues” and only works every now and then.||The manager constantly misunderstood most things and was a very poor communicator. He was mostly keen at selling you beers and booking you on tours whenever you saw him. The girl at the reception was great and saved us from even more stuff-ups, but as she had only worked there for 3 days, she had to chase people down for information.||As stated, the place could be great, but do to the above and many more issues, the overall experience is really bad, which is sad. If you book this place, make sure you bring huge amounts of mosquito repellent as the landscaped gardens have millions of mosquitos. ||To finish on a good note, they organised a great driver and car to take us to Ella which was our next...

We arrived at the hotel having already completed a safari that day, arranged independently; however, the owner of the hotel kept asking if we will do a safari, booked with himself, the next day. After telling him no thank you, he proceeded to accost me later in the evening asking me to write down on his phone how much I had paid for my safari trip and then getting annoyed that I had arranged this cheaper than he was charging. He then asked what time I wanted breakfast the next morning and suggested we had breakfast at 5:30 am, when I told him this was too early and 8:30 would be more suitable, he told me that would be too late for the safari!!! He was still trying to get us to go on his safari trip the next day, despite me telling him on several occasions we did not need a safari excursion! At dinner we ordered two plates of noodles, there was no menu to order from and so we had no idea of the costs of these meals. Whilst eating our dinner, the hotel owner came to our table and discussed the price of our room with us, he suggested that we should actually pay extra for our room as the exchange rate between USD and the Ruppee had dropped!! We laughed this off as we felt very uncomfortable by this point. We decided we did not want to take breakfast at the hotel, and wished to check out ASAP, I informed the man at the desk early in the morning (6am) of our change of plan and all was ok. However, once we went to check out at 9am the owner again asked us to have breakfast before we left, which we declined. On receiving our hotel bill we had been charged 10,000 Sri Lankan Ruppees (£25) for our 2 plates of noodles!!! On leaving, we told our driver about our experience and he told us that the previous evening, the owner had shouted him for driving up the driveway to drop us and our luggage off. Also, the staff at the hotel seemed very afraid of him. One final note to add, our bed sheets and towels were stained yellow, however the...