Jetwing Lagoon Wellness — Hotel in Sri Lanka

We have been staying in Sri Lankan hotels for the past 10 weeks, and our family voted this our least favourite to date. We are a big fan of the Jetwing in Colombo, having stayed there multiple times, but this Jetwing lags far behind. The condition is much dilapidated, everything is rusty, tired and many things are broken (key pad on the room, plug on the fan, furniture is damaged, stained and generally run down). Lots of surfaces are not cleaned adequately.

The restaurants are open air and lack air conditioning. If you're not used to the climate, you will melt if you visit when it's above 30c, as the best they offer here is fans that look like they were made in the 1970's.

Sri Lankan food is wonderful, but this was far below par compared to our dining experiences to date. The service was also the slowest we've had on the Island. Staff stand around in large groups talking to one another, and do not pay too much notice to guests. But, the staff are at least cheerful when you do get their attention.

There are plenty of sun loungers by the pool (which is massive and a sight to behold, makes for a great photo), but it features only two working parasols. Unfortunately you are harassed by small flying beetles and mosquitoes. I suppose this is the downside of being situated near a lagoon! Don't bother with the smaller pool, it's on a patch of scrubland with only four loungers. It's like time forgot this part of the grounds.

Watersports were not available when we asked, so there was very little to do during our 4 day stay here.

I'm sure this hotel was beautiful when it was first built, like in the pictures they use to advertise it. But be warned, it's 2022 at the time of writing this review, and the hotel is now in desperate need of some TLC to justify the prices they charge and to live up to the past ratings this hotel has received. In my opinion, it can no longer justify the score on here and other platforms. You will be disappointed if you expect a 4.5/5 experience and are paying the tourist price. Note, the locals pay far less and are perhaps propping up the score.

In all, a lackluster trip to Negombo, largely because we picked the wrong hotel. But this does not detract from how much we love Sri Lanka and the people here. I'd recommend you can find a better hotel for the price point. Until they invest in renovations, improve the food, and figure out how to keep the flies out of the buffet area, we will not return...

Loved the hotel, the staff, the treatments and the food so much that we extended from 4 to 7 days (half-board with treatments).||We are foodies, so let's start there. Chef Rohan, Sous Chef Dhanushka and their team provide a 5 star gourmet Sri Lankan food expeience. This is fine dining at it's best and allows you to expand your taste buds. Thank you very much for our impromptu cooking class in the beautiful gardens and secrets of the Sri Lankan spice culture. Nothing better than your Sri Lankan breakfast!!||The Prana Wellness Center offers personal care and guidance, with treatments revolving around your actual wellness/health. I came with acute knee pain & achilles tendon troubles. Dr Vishwanath consulted daily with me and offered Ayurveda treatments which I was first a bit sceptical about. Thankfully we gave it a chance! After 5 days of treatments I am almost pain free and walk well again. Trust the process 😉.||The team of female massage therapists Koshika and Minoli found my aches, knots and stress points and released them all. I had a massage daily, self care at it's best. Thank you. ||My husband was not a wellness fan. He is now! His male massage therapists Indika, Nuwan and Insan sent him into deep relaxation. Dr Vishwanath helped reduce his neck & shoulder pains by choosing appropriate Ayurveda treatments.||Jetwing Lagoon Wellness Hotel offers daily stress reduction sessions. I partipated in the free Yoga Nidra, Sound Healing & Mandala drawing sessions. The educational program for guests is wide ranging. I participated in the Food is Medicine Class with Dr Vishwanath and the Insights of a Yogi Lifestyle Class. Both were really interesting and offered valueable (& do-able) ideas to lead a more health conscience life.||We need to shout out to all of the dining room staff, especially Sudath,|Pacindu, Nilantha and Amila. You treated us like friends arranging a special dining expeience under the trees every evening. ||Our room (125) was sooooo spacious, the bed super comfortable and the bathroom bigger than some small European apartments. We loved not having a television! Ample water, teas and coffee were provided. Thank you to Hashan & Sachintha for...

Jetwing Lagoon is a beautiful and serene resort located in Negombo, Sri Lanka. Situated on the tranquil waters of the Negombo Lagoon, this luxurious property is the perfect escape for anyone looking to unwind and rejuvenate.

The resort boasts of a unique architectural design that blends seamlessly with its natural surroundings. Guests can enjoy stunning views of the lagoon from their rooms, which are spacious, comfortable, and elegantly designed with a modern touch. The rooms are equipped with all the amenities one would expect from a luxury resort, including air conditioning, free Wi-Fi, a flat-screen TV, and a private balcony or terrace.

One of the highlights of Jetwing Lagoon is its beautiful infinity pool, which offers stunning views of the lagoon. The pool area is surrounded by lush greenery, making it the perfect spot to relax and soak up the sun. Guests can also enjoy a range of water sports activities like kayaking and stand-up paddleboarding on the lagoon.

The resort offers a variety of dining options, including an open-air restaurant that serves Sri Lankan and international cuisine. Guests can also enjoy a cocktail or a refreshing drink at the poolside bar, which offers a relaxed and informal atmosphere.

For those looking for a bit of pampering, the resort's spa is the perfect place to unwind. The spa offers a range of treatments, including massages, facials, and body scrubs, all designed to leave guests feeling refreshed and rejuvenated.

The staff at Jetwing Lagoon are friendly, attentive, and always willing to go the extra mile to ensure guests have an unforgettable experience. From the moment guests arrive, they are greeted with warm hospitality and impeccable service.

In conclusion, Jetwing Lagoon is a luxurious resort that offers the perfect combination of relaxation and adventure. With its beautiful surroundings, excellent amenities, and attentive staff, it is the perfect destination for anyone looking for a tranquil escape from the hustle and bustle of...