Best Western Plus Hus 57 — Hotel in Ängelholms kommun

We recently stayed at this hotel and initially had a great experience. However, our opinion has drastically changed due to the poor customer service we've encountered after our stay.||We accidentally left behind an extra pillow that we brought with us. Since checking out, we've tried to contact the hotel five times over the past week to retrieve the pillow, but we have received absolutely no response. We even sent a photo of the pillow along with the product label, hoping this would help.||It's truly disappointing that something as simple as a forgotten item could lead to such a lack of communication. What started as a very positive experience has now left us completely dissatisfied, all because of the hotel's failure to respond to our repeated attempts to get in touch.||We sincerely hope the hotel improves its customer service, as this has unfortunately tainted our overall impression of what could have been a...

Nice little hotel in the middle of the village. Fantastic breakfast, nice spa area with sauna and jacuzzi. Ample lounge area behind the reception. We found the room to be slightly on the small side, basically only a bed, but still of high standard, bathroom as well. There is a big public parking just a hundred meters away in case the hotel parking is full. A stroll through the park and a visit to the small harbour, as well as the long beach with the nice villas behind it, is well worth the time. If you visit in the summer, do not forget the ice cream factory as well!! We enjoyed our...

Great stay at this cosy hotel in Ängelholm. Nice atmosphere, beautifully decorated and just pleasant. We stayed in room 504 (king superior) and enjoyed the layout and the views. The only drawback is the fact that we could hear literally every word from our room neighbor’s conversation. The walls seem paper thin? Although this wasn’t a problem for us it might be something to take into consideration.

The spa area was really nice and well maintained. As we had it to ourselves it was very relaxing. Breakfast was great as well.

Would recommend...