Quality Hotel — Hotel in Luleå kommun

So where to begin. The blonde older woman with glasses working at the desk which "greeted" us, was rude from the start. Have no idea why cause we where never rude to her. Room was really cold, and the small radiator couldnt heat it up properly. The cold "Lounge" played faster stressful music, instead of calm regular lounge-music. No relieftable in the bathroom, which forces you to put everything around the sink. Toiletpaper that is like sandpaper. The table-lamp was defective and made an annoying humming noise. Annoying clicking sounds from within the the walls 24/7. The room-cards used for elevator and room are not working properly for either me or other guests we noticed. The whole hotel gave an impression of being a very old one that have had a slight style-upgrade ca 5-10 years ago. Breakfast was cheap but ok under the circumstances.

Is it a 'quality hotel' then? Nooo way. Its the cheapest "quality" aviable really. It would be fun actually to hear their argument for WHY it is a quality hotel. I think they need to step up big time for it to live up...

We recently stayed at Quality Hotel Luleå and unfortunately had a terrible experience. The hotel was undergoing loud renovations throughout our stay, with constant drilling and hammering during the day. We received no warning about this when we booked; had we known in advance, we definitely would have stayed elsewhere. It was nearly impossible to relax or enjoy the room with all the noise and disruption.||To make matters worse, the price remained the same as if everything were normal. During major renovation periods like this, the rate should be discounted, and the hotel should clearly inform guests about the ongoing work before they make a reservation. The lack of transparency left us feeling misled and disappointed. We will think twice before returning or recommending this...

After driving 14 hours from Stockholm to Luleå in -40° we arrived at a different accommodation to find it wasn't fit for purpose. At 10pm we rocked up to the front desk of Quality Hotel Luleå to be greeted by the friendly face of Mats. Our knight in shining armour, he set us up for the night in a lovely room for 3. After a hot shower and a cup of tea we all had a peaceful night's sleep. Breakfast included the morning after was an added bonus. Marie was also very helpful in allowing us to store our perishables in the fridge. An absolute whirlwind of a first night in Lapland, it ended so much better than we...