Stadshotellet Söderhamn — Hotel in Söderhamns kommun

Due to a work related matter, I had to spend two weeks in a small town called Söderhamn. ||The hotel lover I am was looking forward to a nice cozy bed with plush pillows... and long breakfasts with strong coffee... ||But; I got a nice bed with a pillow as thick as an envelope.. They give you two unusable pillows - why is that?!? Isn't better to own up and get ONE real pillow that's actually usable?||The bed itself is comfy and the wifi is decent - what I don't get us the fact that EACH time you use the wifi you'll have to enter the access code (so no, the system doesn't recognize your tech)||For sleeping it's much NEEDED eye shades because the designer flunked school - the blackout curtains doesn't reach the floor (and believe me, when it's not pitch dark in Sweden, it's like natural neon light).||The breakfast? Decent but considering what they charge for a single room; I would have expected freshly squeezed juices and salmon... which they don't...

We stayed one night on our trip to Luleå in early December. We requested in advance for a room on the lowest floor but got a higher floor upon check in. They solved it anyway. The bathroom looked a little bit old but the room was ok. It had a fridge, tea kettle, and provided free coffee/tea packs. We could heat some snack foods in the reception's micro. Parking was free in the square just 100 meters from the hotel.Special Christmas buffet food was served for breakfast .It had a very good variety of warm and cold food. The breakfast room was spacious and tables a good distance apart. The hotel personnel were seriously following Corona restrictions. They wait for when there were no guests/ at a distance from guests in the serving area before refilling. Very commendable. WIFI was good so we could work...

-Old, outdated, run down. Photos online are definitely a misrepresentation. The “courtyard” in the middle of the property reminds me of something you’d see in Chernobyl. -I should also note that the staff could use a bit of hospitality training. Me and my wife had just arrived after a 24 hour journey from the states and had issues getting our rental car, so we ended up taking a train up, and couldn’t get any help from the hotel in getting a taxi or any kind of ride from the train station, even though we informed them we are with our 3 and 6 year old and have a lot of very large luggage, and 2 dead cell phones. -This was a 1 night stop on the way, glad it wasn’t much...