Be wary, first impressions can be misleading. I truly wanted to give 5/5. However, at 8pm, when my family and I wanted to shower, there was no hot water. Gave the benefit of the doubt, and went to bed. Only to wake up at 4:30am, and there continued to be no hot water.
I called reception and no one picked up. Went to the reception hall, and there was no one there.
Found a friendly worker, who tried to help me, but there was a huge language barrier.
And still had no hot water.
At 5:20 I called reception again, and no one picked up.
At 5:30, I went there and found someone who told me they do turn on the hot water, at the evening time and at 4am.
And they did come shortly thereafter, and fixed the water situation in the room.
Throughout my trip through Tanzania, I have been in hotels, that were very budget friendly. And I had no issues with reception and hot water.
What if you had a medical emergency at 3AM, and couldn’t reach anyone from reception from your room?
I understand things happen and nothing is perfect.
But there’s never any excuse for not being to reach out to reception/fluent English speaking at anytime.
This hotel is pitiful and I have learned my lesson.
To anyone who is reading the review, please ask them, how their hot water policy is. And who is available at 3AM, in case you’re having a heart attack in your room. (And I asked them about it, there is no one in person at reception during those...
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