This Hotel, located at Manzese Tip Top offers some commendable features, including exceptional cleanliness and spacious rooms with available amenities and a pleasant verandah. The presence of a kitchen, bar, and ample parking are also positives. However, the hotel falls short in critical areas. Customer care at the kitchen and bar is notably poor, contrasting sharply with the professional and helpful reception staff. A strict prepayment policy at the kitchen and bar ("no cash, no service") creates inconvenience. Furthermore, the hotel's cash-only policy and non-acceptance of Visa or Mastercard are significant limitations. The lack of a centralized billing system, where charges from the kitchen and bar cannot be easily managed at reception, suggests operational disconnects. Most concerning is the value proposition; the room rates appear inflated given the quality of amenities, particularly the uncomfortable beds that hinder a good night's sleep. While some aspects are positive, significant improvements are needed in customer service, payment options, and room comfort to...
Read moreMy friend and I stayed at Jaromax for three nights in mid-July on a brief visit to Dar es Salaam. ||Jaromax is centrally located, making it easy to get around, especially by bhajaji. The rooms are spacious, comfortable and well-maintained, with good beds, a good shower, and great food in the restaurant. ||The only downside was the laundry service, and a noisy first night because there is a nightclub within the hotel. It took me days to get my washing back, and one item had to be washed again because it came back dirtier than it went in; on our first night we were placed in a room two floors below the nightclub and endured a sleepless night of 'doof doof doof'. The hotel staff were very responsive to our complaints and both problems rectified quickly, including giving us a more suitable room.||The hotel has a typical quirky Tanzanian style, favoured by locals, but also does a great job of catering for international visitors too.||It is very reasonably priced, and represents great...
Read moreJaromax Palace Hotel is a good hotel. Here's why: Affordable- the price is really reasonable for such hotel, services render, and treatment given to their clients. Personally, I was being treated like a king🥰
Clean Environment- from the outside view of the hotel to the interior, every where is in tight. Thanks to the clearners, house keepers, caretakers, receptionists, among others for their awesome teamwork in keeping Jaromax Palace Hotel in tight. Not to mention the management as well. I say Asante sana👏
Security- The first thing I look for in a foreign place is safety. Jaromax was able to offer me this service.
Delicious food- Who doesn't love their stomach?😋. The food was really nice especially breakfast, my favourites.
In conclusion, I would urge anyone to please make Jaromax Palace Hotel their no. 1 hotel. I guaranteed you'll love it...
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