Beyaz Suite Hotel — Hotel in Bodrum

Has cleanliness and maintenance issues. The room was filthy when I arrived, the fridge was both inoperative and dirty, and the door lock was broken. There was also no internet connection in the room through my stay.

Reception staff were continually dismissive of issues - I was told multiple times ‘the fridge isn’t meant to be cold’ (I do know when a fridge is dead), 3rd fridge worked!

It’s a pity because it has real potential. It is in a great location, rooms could be nice (if they were clean), food is good, and the bar staff were efficient and lovely. They need to deep clean, be more thorough with the housekeeping, be more customer focused and change the...

We were upgraded to a suite which was luxurious, spacious and well appointed.||Breakfasts were amazing and service in the bar and restaurant was excellent. The Sunbathing deck was lovely with shady pavilions as well as plenty of sun loungers. Swimming was off the deck into deep crystal clear water in a 'swimmers - only' zone shared by several hotels. The local village had a variety of shops and was a short walk away.||Lots of restaurants on the bay to choose from in the evening when not dining in the hotel. Everyone was very friendly although very little English was spoken and signs/menus were almost...

Location is good for sea. Cheap taxis don't get you from that area so you have to get yellow taxis which are relatively expensive.||||The main problem with the hotel is they are working with an agency to get reservation and that agency is a cheater one. They get higher amount of money than the normal price. They accept it and they confirm to refund the part of it, but they never did. It has been nearly 4 months and still we are not able to get our money. So watch out for these cheaters. ||||I know maybe some of you think it's not Hotel's fault but no it is. They now about this fraud but they do...