The Ottoman City Hotel — Hotel in Kâğıthane

Please DO NOT stay here at this hotel. Please read to the end!||I spent three nights here from the 23rd to the 26th of September 2021. ||1) The hotel room is nothing like the photos. There was a crack in my window, the bed was hard and uncomfortable and the bathroom was tiny ||2) The room was filthy and there was hair in the shower, an empty bag of chips on the floor and a dead cockroach when I checked in. I should have run out at that point. The phone in the room doesn't work and there is no room service. Nothing that points to a 4 star hotel (no water in the fridge, no iron, absolutely nothing) ||3) I had one cockroach in my room on the first night that I killed on my own. The second night nothing and on the third night, I had two large cockroaches. When I called the front desk from my mobile phone, they came up to the room and told me that cockroaches are afraid of humans. HOW IS THAT A NORMAL RESPONSE? They then sent someone to spray something in the corners of the room. This made more cockroaches come out. When I called them again, they sent a colleague and this employee made sexual advances on me and used a translation app to tell me that he wanted to stay in the room with me that night and tried to kiss me and touch me. I kicked him out of the room, locked the door and waited for the sun to come up without sleeping because I was so afraid that he would come back. When I went to ask for the manager the next day, they told me that he doesn't come on a Sunday. And when I told them about what happened, Zaheer at the front desk (who is a gentleman) told me to follow him in to a room to talk (I thought that the manager was there) but NO, my harasser was in the room and I left shivering. I was never contacted by the hotel....

Please DO NOT stay here at this hotel. Please read to the end!||I spent three nights here from the 23rd to the 26th of September 2021. ||1) The hotel room is nothing like the photos. There was a crack in my window, the bed was hard and uncomfortable and the bathroom was tiny ||2) The room was filthy and there was hair in the shower, an empty bag of chips on the floor and a dead cockroach when I checked in. I should have run out at that point. The phone in the room doesn't work and there is no room service. Nothing that points to a 4 star hotel (no water in the fridge, no iron, absolutely nothing) ||3) I had one cockroach in my room on the first night that I killed on my own. The second night nothing and on the third night, I had two large cockroaches. When I called the front desk from my mobile phone, they came up to the room and told me that cockroaches are afraid of humans. HOW IS THAT A NORMAL RESPONSE? They then sent someone to spray something in the corners of the room. This made more cockroaches come out. When I called them again, they sent a colleague and this employee made sexual advances on me and used a translation app to tell me that he wanted to stay in the room with me that night and tried to kiss me and touch me. I kicked him out of the room, locked the door and waited for the sun to come up without sleeping because I was so afraid that he would come back. When I went to ask for the manager the next day, they told me that he doesn't come on a Sunday. And when I told them about what happened, Zaheer at the front desk (who is a gentleman) told me to follow him in to a room to talk (I thought that the manager was there) but NO, my harasser was in the room and I left shivering. I was never contacted by the hotel....

Terrible Service. Staff knows only turkish. Staff are Afghans, Iranian and other. Terrible rooms, everything overused and outdated. Shower tub leaking and wash basin too. You need to buy a pass-pass or a floor mop when you check in . Cleanliness zero Dirty towels with stains and holes. The fridge is worn out and the shelves are rusted and are dirty. Same goes to the kettle in the room. Bed Linen with holes and yellow stains! Breakfast poor, the cheapest variety they can offer. Beyaz peynir ( the same salty white cheese over 4 serving plates), limited choice and the same food everyday. Asked the waiter if he fixed the leaking water problem in my room, and he replied to me in Turkish. He made fun of me in front of other guests because I was speaking in English. I could not take the insult. The manager, that looks like a guest rather than a manager, no dress code, instead of investigating the incident, had a very bad attitude, and asked who are you ??? He was violent indeed & kicked me out of the hotel in front of all the other guests and asked me to pack my bags and leave. Advice: This property is not safe to stay at; No safety deposit boxes, and the balcony doors do not close, and are easily accessible from the neihbouring rooms. Do not stay unless you do not have any other option. Tip: Avoid it altogether, don't be deceived by the low price . There are better hotels in Istanbul. The area is not...