Monark Hotel Cappadocia — Hotel in Nevşehir

This hotel is definitely not a 4 star and does not live to up to standards.

Firstly the hotel beds are so uncomfortable, after a long day you would want a good rest, beds provided was as hard as a rock, 2 single beds put together to make a double.. who even does that? If you can't accommodate say so! Don't be greedy and offer terrible service just to make money!

The bathroom is ok but drainage is an issue. The water doesn't go down with ease and it leaked alot.

The walls of this hotel is terrible. A solid wall yet you can hear the next person snore, speak or move furniture around, you can even hear the people at the pool area. Kids screaming and making noise.

The food was ok but what in the world! Felt like I was in school cafeteria where people dish my food out and when you ask for more they say no more. Why offer dinner and a buffet if I can't take how much I want when I want? Lastly when eating the waiters are like ready to take your plate expecting us to leave, why have dinner at 7pm and expect us to be out by 8pm? Surely alot of us like to converse with family members of friends at that moment! Also if we paid to be in this hotel I don't expect the other guest to tell us we too loud and we should keep quite! If guest wanted quite and peace they must eat in their rooms and not offend the other guest.

For myself, the experience is not the greatest. Really do not advise people to come here. There are much better places to stay at with a...

Rooms need work, redo your walls, change your beds, and invest in new bedding and curtains. Remove that bath tub it's not practical for someone who has mobility issies to raise their legs to climb in to take a shower. Get rid of the bathtub. Trust me, I seriously doubt people take baths in it. Install wall in showers. I don't understand why people place bar fridges in cupboards. There is no proper ventilation for it to last and function properly. The fridge didn't work, and the counter was so hot of the heat coming off from the fridge motor. They brought another fridge, but that was equally as bad.

Service: This was kind of OK. People could be friendlier, they approach you very abruptly, most seem impatient and impolite. One guy in the restaurant came at me so rudely for taking a sip of my bottled water that I walked in with. I mean, seriously, it was not like I committed a grave sin. Overly, the staff needs to be friendlier, and the hotel needs a revamp. You can do it even with a limited budget. The pool was ok to look at. And the cats were over all the best part of the Monark.

Please keep teaspoons at the coffee station. Those stirring sticks are for on the go coffees.

You have many tourists coming in so please consider getting basic Eng lessons for the staff. Or try getting a Google...

After a long drive of three and half hrs and a tour we arrived at this hotek after 4pm. ||Immediately we noticed as 75 south african indians travelling in two buses we were shown the outside apartments not the main hotel. No welcome drinks on arrival. Nothing. No bell boys no porters. We were shown far apartmentscof up to 3rd floor. No lifts all granite stairs and no slipway to pull up our luggage. Wechad to physically carry in our arms and ask fellow travellors to assist us as most of us were senior citizens. The room 322 i had the entire toilet was shaking like itvwould fall off anytime so tiny sink see pictures attached. Horrible toilet paper no.tissues no proper amenities. Terrible horrible rooms. The food buffet not labelled and both vegetarian and meat all mixed up. No cofee tea juices not even butter to put on a roll. Terrible mixed up buffet. There is no way this hotel is even 2 stars. Wifi terrible front desk manager needs to learn some manners on guest relations. Never use this hotel. There are beautiful hotel i wish i coukd leave the...