Aqua Fantasy Aquapark Hotel & Spa — Hotel in Selçuk

Very disappointed in this hotel, the hotel it’s self is very clean and nice looking however the room cleans are terrible. We would never return here.

ants in the room with staff not able to do a good clean after room treatment

-the attitude of the reception staff & cleaners are terrible (they will tell you the room is finished when there is clearly dirt and hair on the floor as it had not been cleaned)

Rooms do not have childproof locks so very easy access to the balcony as the children’s rooms are attached to balcony

-The entertainment isn’t very good (apart from beach party) and if you have small children it starts too late

Aqua park looked good we didn’t get to experience it due to them not advertising the height restrictions they say it’s 1.2m but here in the Uk my son gets on all 1.2m rides (he’s 6) and couldn’t use it so was very upset. Also not all rides operate at this time of year even though they sat until October 31st.

food is shocking! For a 5* I had expectations not high I’m not fussy but unless your happy with chips chips and chips then your good.

breakfast finishes 9.30 so if you are from the UK and getting use to the 2 hour time difference you miss breakfast and what’s left at late breakfast is terrible.

never thought I’d say this but far to much alcohol in one drink over half and not enjoyable didnt find the perfect holiday drink

Ice cream is not available all day only between 2pm- 4pm & 7pm-9pm no slush or anything like that

the al a carte Italian is not worth the booking promise the all inclusive is better.. and that’s saying something

don’t offend the staff about the hotel they will call the police

the pools are ICE cold, the sea is warmer The pool entertainment at this time of year isn’t anything good either.

the beach isn’t picturesque nor is it clear you can’t use anything to look under the water as it’s volcanic ash beach & smells foul

you cannot walk out anywhere out the complex as it’s remote with nothing around

The shop has very little snacks etc to purchase and the snack bar that is 00:00 is terrible I did raise this complaint as stale bread and cold pasta did not go down well

town is 15 mins in a taxi personally didn’t like the yacca restaurant that you can eat in for a free taxi there and back.

very expensive take a lot of spending money we spent over £1200 in one week

does not smell nice smells like sewage

long transfer times & will rip you off in the Turkish airport if they think they can get away with it.

coach transfer had over booked by 6 people so had children illegally on knees without seatbelts

ensure you have travel insurance

Pros we returned 25/10/23 weather was just right early 20s in the mornings no higher then 25 but warm.

-towel service available

plenty of sunbeds at this time of year not busy at all

-pear bar is the best for lunch time food however it’s a shame this isn’t open for evening meals this food was always better (but worse for flies sitting on the food)

hotel it’s self very clean staff cleaning 24 hrs

10euro taxi into town just ask at the desk

-shops available for fake brands reasonable cheaper in town at this time of year they do clearance price and really good fakes if you like that sort of thing

the Sunbed areas also smelt dirty although staff kept it very tidy with plates and cups etc & have spots to leave these around so it is never untidy

Rooms are modern with small fridge which is reloaded with big water bottles every day

entertainment staff are friendly - more so if you tip them including any other staff they appear very greedy like that.

TUI rep available via reception and message

hotel have a WhatsApp number which is well spoken English and can text for room issues or any other communication

foggy bottom bar is great if you get a bunch of you in there late kids where allowed in it does say adult only but this was never the case (but it was October so not overly busy)

-plenty of drink available and staff that will make...

Aqua Fantasy is a beautiful resort. When we first pulled up outside our first impression was WOW!! It looked absolutely stunning. Check in was a breeze and we were swiftly taken up our room on a golf buggy.||We went for 2 weeks, and the first week we had a few days of overcast and rain. The weather was about 5 degrees Celsius below average for October so it was a little cooler than we were expecting weather wise. The second week was dry and sunny but cold at night. We still got the sun though! ||Our room was ground floor right by the pool. We had a family room. The beds were really comfortable and plenty of pillows. The room was immaculate and the housekeeping team done an amazing job, making up the beds, and refreshing the towels every day, as-well as keeping it clean. ||The whole resort is kept immaculate by a great team of workers who take pride in their work. ||The pools were great never an issue getting sun loungers any time of day. Some people complained about the water being cold. It was fine once you’re in, it’s the getting in that is the problem lol we were in the pool most days and my daughter loved playing water polo.||The beach is absolutely stunning we also went most days in the morning then up to the pool after lunch. Never an issue getting sun loungers any time down there too. The sea was warmer than the pool lol. There is also a pier you can walk along and at sunset you can take the most amazing sunset pictures. ||The food was amazing. Great choices and the desserts were delicious too. We went to the Steak al a carte which was really good. We had booked the Asian restaurant for our last night and there was some mix up with guest relations as when we went down it was closed. ||The night time entertainment was a huge let down. It was at the beach area, not enough seats for all the guests and the few nights we dud manage to catch it, it wasn’t great. I think it would be better if they had more guest participation entertainment instead of dance troupes etc. the Oktoberfest event they put on was fantastic. The bingo is a joke. They charge 5€ for a ticket and the prizes are things you get as part of your all inclusive anyway like a cocktail or use of the al a carte restaurant. The Irish bar has nothing Irish about it. It’s just a bar that lacks any personality apart from the 2 nights karaoke that was on in there over the 2 weeks. ||We were so underwhelmed by the entertainment we ended up booking to go to the planet yucca live twice which is advertised everywhere in the hotel and a man called Mario asks all the guests if they want to go. He provides a free shuttle down and back, you only pay for your food and drinks. You can also go and do a bit of shopping whilst you are there if you wish. ||The lobby bar does the most amazing cocktails. They also have a good selection of beers too. ||The pearl restaurant between the pools and beach was lovely but unfortunately plagued by wasps and hornets and other insects so we couldn’t use it as we got stung a few times same as the outdoor area at the main buffet restaurant. ||My daughter and I went to the spa which was a lovely experience. I went again as it was so good and also my birthday when I was there.||My birthday was a lovely experience. The maids made me a birthday cake from towels and I was gifted a fruit platter and a bottle of wine courtesy of the resort, thank you. We also went to the steak al a carte for dinner that night. ||The water park is separate from the hotel and although you get free entry you can’t use your all inclusive. You have to pay for food and drinks. We only went twice as they are very strict. My daughter is only 12 and was asked to remove her swim top as it had a zip and she refused as she had nothing on underneath and was also asked to be weighed for some of the slides that were two person. And found the experience uncomfortable and didn’t want to go back over. ||Other than a few things it was an overall good relaxing holiday. Set in a beautiful location. Great for families with...

A good 4, not a 5. TOP sailing club & great amenities. Un bon 4,pas un 5.Excellent club nautique, bien équipé I would like to say i’ll come back, but the catastrophic house keeping and beding (very tough) makes me wonder…On the other hand, food services staff of the hotel are good. WE HAD FUN ! All details below. I did rate a 2 for service because of housekeeping of the rooms (otherwise it's good). Room's accoustic medium (especially the door). En FRANCAIS ci-dessous.

Sailing club : My 2 kids had their very first windsurf lessons at Sailing club (right handside when u reach the beach). Appreciated, « Goksel » took the time to e xplain everything before booking. Result: kids very happy (very good teaching, impressive how he managed both kids in same time, good contact). Rent Catamaran, windsurf… appreciated, sailing club is well maintained, clean, all materials aligned… bravo Pool & beach(soft sand): well maintained. Harder to find sunbeds at pools than on the beach. Nice sea (depends on wind -usual-) Aquapark: a short 4 minutes walk from lobby. Very good, everyb ody enjoyed it. Sunbeds are free for hotel’s residents, but not drinks or food (hotel will supply you a chargeable card though). Tip : the Flamingo’s pool-bar of the resort just a few meters of the entrance. Most of slides are with buoyes 1 seat & 2 seats (to collect there n there). Most of slides for min.120cm and 2 seats buoys -check panels-. Also, they have an aquapark for younger kids-toodlers (+ at hotel). Bars : Friendly. You might not get what you ordered, that’s the charm… smile and re-explain :-) Restaurants: at the hotel (main) + 1 between beach and pool. Food is good (some days much better than others), staff friendly. At main restaurant entrance you’ll have few turkish speciality (oven);, each day a different speciality at outdoor (straight coming out at terrace) and grills (outdoor) at a « square ». Otherwise, typical buffet with large choice. A note regarding deserts : disappointing (staff behind desert counter too). Mr. Chef taste your fruits, Turkye have great fruits! The second restaurant : snacky-type, wide choice, kids were always happy. Hotel have some water-slides for small kids, mini-golf, volley… and animations at night (was ok, but it’s the first time I saw a mini-club where kids are not on stage… the animators are doing the show on stage and … the public are the kids ..!?). Cleaning in the resort & hotel: okay. Many hands dispensers. Tips: Housekeeping for better service : unless you wait or you are in the room and « guide » (works especially for families with childs that come often to rooms), I strongly advise you call reception (might be 2 calls) and request what you need (even it’s end of the day), keep it friendly but ferm. Do not hesitate, it works. Restaurant: get your own water at drinks dispensers, not from pitchers. We had a very friendly person at « daily speciality ». He will serve you "with heart" and precisely what you want (quantity). Pearl snack restaurant: go early (especially if you are a kid!) Waterpark: mostly crowded the afternoon. Open to public. Lockers are at the main entrance (opposite to the resort’s entrance), have your chargeable card for drinks, locker or rent the 3 seats booyey.

Hormis le service de chambre catastrophique et la literie "en béton", le séjour était fun + parfait pour toute la famille (2 enfants 10-12 ans+ parents). L'hôtel est bien entretenu et le service hôtelier bon. Isolation moyenne. Détails ci-dessous.

-Club nautique (a droite en arrivant à la plage): tout premiers cours de surfs pour les enfants qui ont apprécié M. Goksel. En quelques leçons, ils étaient "surfeurs". Le club est aussi bien tenu et propose d'autres activités aquatiques. -Piscines et plage (sable fin): bien entretenu. Plus difficile de trouver des chaises-longues (et parasols) aux piscines qu'à la plage. -Aquapark : A 4 minutes de la réception, bien entretenu, nombreux toboggans (pour min.120cm),...