B.K SUITES HOTEL — Hotel in Kampala

I spent a night in BK Suites when placed there by a neighboring hotel (Marie’s Royale) that had overbooked and did not have space. So I admit that I started with some bias.|But this is what the room (so called suite) was lacking:|1. Space - the bed just fitted into the bedroom part - there as a bedside cabinet (2 drawers), a wall-mounted A/C and nothing else, because there was no space. |2. Place to put luggage - I squeezed my suitcase into a corner, opening it on the floor. If I had not had a cabin baggage size bag, I am not sure what I would have done.|3. Cupboard - the other room had a coffee table, wall mounted TV, 3 chairs, a bar fridge and a sink. No cupboard of any kind.|4. A shower cubicle. The shower in the tiny bathroom west everything - you have to leave the toilet paper outside, and certainly any toiletries.|5. Bathroom cabinet or any place to put toiletries that wouldn’t get wet - so I had to put them in the sink in the sitting area.|6. A tea/coffee tray - there was a kettle, and a couple of glasses, but no mugs, teaspoons, or anything with which to make coffee or tea.|7. A rubbish bin - this was provided when I asked.|8. Windows that sealed - air and more significantly noise came in through the closed windows. The noise was a problem because of the nearby night club that played loud music until the early hours of the morning.|To add to this, when I returned late in the evening, after a long day, I found my room as I had left it in. No service or cleaning had happened. When I enquired about this, the response was that I took my key with me. Apart from the fact that there as no indication that I should leave it, it was an electronic card key so the hotel could easily duplicate it.|Fortunately the original hotel I booked in found space for me so I did not have to spend a second...

I visited the hotel when i returned home from the states and oh boy! the reception and hospitality was wonderful, the manager gave me a tour of the hotel, their staff were inviting and had a smile welcoming me, their lobby also had a nice atmosphere with air conditioning. I also had a good experience when i was served to a drink at the bar, the drinks were on point and decently priced, the rooms smelled fresh and as for the room price, i more so hit a jackpot when i was booked in one of their suites, it was decently priced, i tell you what, if you were to enjoy a Shelton or Serena experience in and around Kampala, i would not take my eyes off Bk Suites, it is the place...

This is a very friendly and clean place to stay at a reasonable price. The staff was very helpful, they even printed some needed documents for us. There is a coffee bar and drinks bar if you are so inclined. Good hot water, make sure to turn on the switch when you get there. Limited secure parking. They have food but other options are within...