Hatfields Budget & Clearance Store — Hotel in Colchester

My wife and I recently purchased a new bed, drawer divan base and mattress from Hatfields. As past customers of Hatfield’s and having been very happy with the service received, we made them our first point of contact. This time it was no different, Shelley in the bedding department was very customer focussed and helpful in helping us to make a final decision. The delivery was made by Chris and Paul and they were professional inasmuch respecting our property and the bedroom they were working in to assemble the bed.

I had approached some other bedding companies nation wide and having got their prices I presented these to Hatfields via Shelley. The icing on the cake was that they matched and even bettered these prices so best price topped with...

What a great firm ! I am so delighted with my Sofa and power Recliner chair But what has impressed me so much is with the care and attention giving to me from the time i entered the shop to the men who delivered my furniture . I Only went in to look with my daughter and grand daughter , but from the time we entered the store I was greeted by a lady her name was Noelle Langdon .she was so patient and kind to a older lady and nothing was too much trouble . I have been in Business myself and i certainly know that good staff make a great business and you certainly have staff to be proud of. Once again my thanks to you all and your Firm. I will be recommending You to my family and friends Best Regards Beryl...

I was in store looking for a new mattress and struggling to make a decision. One of the staff members, Ian, came over to help and was friendly and knowledgeable about the products without being overly pushy or trying to get the best sale out of me.

He gave me his personal opinion on the 2 mattresses I was torn between buying and was ever so patient with me...he even directed me to the coffee shop with a complimentary drink coupon so I could mull my decision over.

You've got an asset there in Ian and he definitely made my shopping experience much more pleasant than I'd anticipated.

Big thanks again to him...and the mattress I finally decided on is...