Woolbrook Reservoir — Hotel in East Devon

After a stay at their property in Devon, Luxury coastal sent us an overview of ‘damages’ and reasons why their cleaning process took longer than usual.

The photos they sent us consisted of an unmade bed, which you would assume they would strip every bed of the sheets etc and replace regardless? A single hanger on the floor, and a tissue next to a bed.

After an appeal process Airbnb decided to side with us and we paid no damages, but absolutely shocking behaviour from the agency and we will be sure to never book from them again, please ensure you do not make the same...