Little Foxes Hotel & Gatwick Airport Parking — Hotel in Horsham

I had an extremely disturbing experience during my visit at Little Foxes Hotel. A shocking incident occurred when a staff member, Abdul Basit, aggressively confronted a guest simply for walking near the hotel's back garden. The guest apologised, explaining that he was unaware of any restrictions, especially as there were no signs indicating restricted access. However, rather than resolving the matter calmly, the staff member became visibly angry, approached the guest in an aggressive manner, and attempted to physically attack him. Fortunately, other staff members intervened to protect the guest.

This alarming incident unfolded in front of other guests and families with young children, causing significant distress. Two families left the hotel immediately due to safety concerns, while another took protective measures for their young children, who had been sitting nearby. Throughout the ordeal, Abdul Basit continued to act in a threatening manner, attempting to advance toward the guest while using profanities—even in the presence of young children. Concerned for our own safety, we made the difficult decision to leave the hotel as well.

It is deeply concerning that Little Foxes Hotel employs staff whose behavior puts guests at risk. I sincerely hope that management takes this matter seriously and implements appropriate action to ensure the safety and well-being of future visitors. Based on this experience, I would not recommend this hotel to anyone. There are plenty of other well-regarded hotels in Crawley that provide a safe and comfortable stay, especially for those traveling or leaving their car before...

I had an extremely disturbing experience during my stay at Little Foxes Hotel. A shocking incident occurred when a staff member, Abdul Basit, aggressively confronted a guest simply for walking near the hotel's back garden. The guest apologized, explaining that he was unaware of any restrictions, especially as there were no signs indicating restricted access. However, rather than resolving the matter calmly, the staff member became visibly angry, approached the guest in an aggressive manner, and attempted to physically attack him. Fortunately, other staff members intervened to protect the guest.||This alarming incident unfolded in front of other guests and families with young children, causing significant distress. Two families left the hotel immediately due to safety concerns, while another took protective measures for their young children, who had been sitting nearby. Throughout the ordeal, Abdul Basit continued to act in a threatening manner, attempting to advance toward the guest while using profanities—even in the presence of young children. Concerned for our own safety, we made the difficult decision to leave the hotel as well.||It is deeply concerning that Little Foxes Hotel employs staff whose behavior puts guests at risk. I sincerely hope that management takes this matter seriously and implements appropriate action to ensure the safety and well-being of future visitors. Based on this experience, I would not recommend this hotel to anyone. There are plenty of other well-regarded hotels in Crawley that provide a safe and comfortable stay, especially for those traveling or leaving their car before...

Whole building was outdated, Room wasn’t properly looked after The cleaner left hairs on the clean bedding The way they store the bedding & towels is horrendous None of the windows could open as they either didn’t have any handles or the handle was broken, Uneven driveway Staff aren’t helpful and are never around Can hear other guests in their rooms Not clear markings or signs on where to park There is a kitchen but it is for staff only yet they allow guests who are family in there only The beds need replacing, one mattress was solid and the other one just went straight down to the bed base as soon as someone sat on it The beds were uncomfortable The bottoms of the chest of drawers were broken The wardrobe doors weren’t even done properly The rail inside the wardrobe kept coming off The cleaner has a family member in the room with her while she’s doing room service which is highly unprofessional The cleaner doesn’t speak English Room service goes from every 4 days to 2 days of your choice but even then it takes the cleaner over an hour and a half to do your room They say they do breakfast and dinner but none of that was offered during the stay

I would only recommend this place if you are flying out of Gatwick airport for a holiday and use the airport parking as that’s seems to be the only good thing at this place but other than that definitely wouldn’t recommend staying at this place at all especially as you have to drive everywhere as the location ain’t ideal for walking to the local shops as it’s on a country lane where cars go speeding along all hours of the...