Kingfisher Country Estate — Hotel in Ireland

RAT IN ROOM We had sweets in the cupboard for our kids and there was a rat in cupboard u can hear on video the rat going through the food

Awful Never experienced a worse night sleep in my life we paid extra to stay in the castle suite which is newly refurbished there was a rat in our room woke me up in the night at 2.30 with the noise to then call night porter matthew and he came up and suggested we left the room immediately to be moved back to the 1st floor with kids and my husband at 3 in the moring to a basic room kids crying and terrified and to be split up into two small rooms which we stayed in one as kids was horrified Matthew was very helpful he also told us of an incident which happened previous in room 309 there has been many complaints about this room don’t ruin your weekend or break away like we did it was our anniversary and it was ruined can not recommend to anyone duty manager Ruth was not very helpful at all sometimes when you don’t have a family of your own with little kids ppl just don’t understand it’s a mother worst nightmare your kids being terrified to go to sleep we tried several times to resolve this before taking it to social media waiting 10 days on a call back and still hasn’t been resolved every time we call they said it’s been resolved cost us £460 unfortunately the manager Ruth was not helpful and we actually was late for church as Ruth...

Just stayed a night here and it was beautiful definitely way better than my expectations. Nearly refurbed and it looks like no money was spared. Really lovely décor it would give Galgorm a run for its money in the look department. Rooms where lovely and spaces, brilliant showers, very powerful and warm. Foyer/lounge area very relaxing and nice looking over the patio area and golf course. Gym equipment really good quality and nice mix. Pool a great size. Only negatives where I would prefer the gym to be open earlier than 8am, seems quite late for hotel gyms. Check it was 4 pm, which personally feels quite late and it was pretty close to 4 pm until we got our keys, which I have never experience in a hotel before, normally when we arrive a bit early the rooms are available, which in turn delayed getting to the pool. I 100 % know this isn't something that they promised but did seem unusual and lot of waiting around then. Will be back staying...

Beautiful location and hotel had a grandiose appearance, so expectations were high. We were a party of 3, a couple and 10 yr old granddaughter. Got off to a good start, shown promptly to our table and drinks and meals ordered once seated (we had picked from menu before arrival). 15 mins passed and drinks hadn’t arrived. Only ordered jug of water for all + juice for granddaughter. The staff weren’t rushed off their feet, they stood in an huddle at the bar, so no excuse. Around 1/2 hr passed and meals arrived but had to remind them of drinks order. Our meal was ‘ok’ nothing to get excited about but our granddaughter’s (chicken & bacon carbonara) was nothing short of disgusting! Couldn’t find the chicken, maybe 3 tiny pieces in all and the sauce had a tinny aftertaste. Needless to say she couldn’t eat it. This is not what you would expect from this calibre of hotel! I usually give anything 3 chances, but I will definitely not...