Nordic Village Resort — Hotel in Bartlett

The stay isn't the cheapest, but it's worth it. There's many activities to do around the area, which is convenient. My family has stayed here three different times. This time we stayed for 3 days, and it was just as wonderful. Our apartment had two floors. The first floor had a bathroom, closet, a bedroom with a full size bed, a sofa bed that was good enough for two people, and a kitchen. The kitchen included a stove, microwave, toaster, coffee maker, wine glasses, plates, cups, mugs, spoons, forks, knives, and a little basket with decaf and regular coffee, as well as powdered creamer. I definitely suggest you bring stuff to cook if you can, because food around here can get expensive. There is no food in the actual place so you have to bring outside food anyway. My family packed plenty of already made food, as well as eggs and breakfast items that we had to prepare. Not all rooms have stoves I believe, if you want a stove, make sure you're getting a room that has one. In the backyard, there's a grill you can cook in. Make sure you bring a gas tank for the grill, because otherwise, there may not be any there. We lucked out and found one of the grills had gas. The first floor also had a washer and dryer, so it was easy for us to dry our bathing suits when we came back from the pool. There was also a tv with cable in the bottom floor.

In the 2nd floor, there was a queen sized bed that could fit 4 people, a bathroom with a Jacuzzi and shower in it, a big closet that someone could easily sleep in, and a television with cable as well. The rooms were clean, and everything was well organized. What I loved about this place was that it's so peaceful and quiet.

For the exciting part, there are three pools. One is an indoor pool, which is great for rainy days, and two outdoor pools. There are also two hot tubs, one on the inside, and one on the outside. There is music both inside and outside. In the indoor pool room, there are restrooms and a sauna as well. The indoor pool is the coldest, probably because it's humid and hot in there. It goes up to 6 ft. The first pool on the outside is mainly for kids. It goes up to 3 and a half feet. It's not as cold as the indoor pool, but it's cold. The second pool on the outside is my favorite. It's beautiful, big, and it's perfect for adults. It goes from 4ft to 7ft, so I suggest if you have tchildren that can't swim, make sure you are there to supervise. This pool is heated! So it is the best one- temperature wise. There are plenty of chairs and tables in the facility as well, so you can put your stuff down as you swim. There is never a lifeguard on duty, and there's a sign that says that you can't bring floaties, but our family brought a float for a 1 year old, and nobody said anything. One thing I did not like was that on the Sunday we were there, there was absolutely nobody at the front desk of the pool area to help us. Two of the pools were dirty, and since there was no employee around, we had to get out as many insects as we could ourselves. Also the heated pool wasn't heated as well as the other days. I therefore came to the conclusion that nobody works in the pool area's front desk on Sundays. Other than that, the other two days were great there. There is a game room as well in front of the pool house. There are two pool tables and two ping pong tables. There are also sofas and chairs to sit on. At night they have various activities. We got to see the animal show on Friday night, where we got to pet some wild animals, and we got to hang out with bozo the clown on Saturday. We also got to roast marshmallows around a campfire, which was also pretty epic. There is also a canoe that's available to use at any time. Overall this place is definitely worth the stay. It's a safe environment, great for kids, groups and families. We have come here every summer for the past years, and each time we fall in love with it even more. If you're thinking about coming here, don't think about it twice, just do It! You...

My wife and I recently chose to stay at Nordic Village on our return from Maine with a side trip to the White Mountains. We did have our 2 dogs with us so location/choice were some what limited. I was referred to Nordic after calling another place that was already booked up.

The "resort" was nice but we were pretty disappointed in a bunch of items that did not work or were cleaned improperly. Below is the list that I had emailed to the manager:

The fireplace did not work. The pilot light was lit but the nob to turn it up or down was not working. We did not call the front desk, which is on me, but we do have two dogs (very friendly) but I would imagine that in order to come to the room to look at/fix it they would have wanted us there which would have taken away from our day. The bathroom door was completely broken – unable to be moved at all. The shower head was completely broken, only one setting was good enough to shower with and it wasn't even very strong. The screen door to the porch was broken – would keep falling off the track each time we would move it and would leave gaps on the end which allowed for bugs to come in. There was a wasp nest growing on the porch which made it very difficult to enjoy (located on the left side under the siding that is going towards the roof) The refrigerator’s freezer did not work well at all – the ice packs we needed to use to bring items home were not cold enough and many of the items we had went bad. The hot tub, when we turned it on and tried to use it – the water became dirty and hair started to come out.

All in all, for the amount of money we paid - I do not believe it was worth it. The pool/hot tub amenities were certainly nice. But they should have put the same amount of care/time into the rooms. After emailing the manager, their response included:

"While we do try and keep up with maintenance items in all our rooms, it is obvious from your experience that we did not meet our standards nor your expectations as a guest. Surprisingly, your particular room was rented out just prior to your arrival and these issues were not noted by the previous guests or by our housekeeping staff. Regardless we can do better."

Fair response, however it is extremely clear that their housekeeping staff either does not do a good job at all in letting management know about issues that exist and need repairing/maintenance, or they do and management chooses to ignore. Either way, this is extremely poor business practices. In return for these issues, the only thing the resort offered me was $80 in Nordic cash to use toward a future visit, which I will certainly not be using.

Our recommendation: if you have any other options I would say go with that. This is a good place if you have children and need lots of on site activities to do with them. But if you are coming to this region to do a lot of outdoor/other activities you do not need the amenities they offer for the price...

So, we all know that people’s tolerances and sensitivity for things affect their opinions and preferences. Foods, wines, cheeses, chocolates, cars, music, other people, excursions…all can be affected by past experiences and expectations. fair enough, the old saying, no accounting for taste,…and there are normal individual differences. Subject opinions. But the negative reviews here are about aspects that need to be fixed…, not just the butter wasn’t warm enough on my muffin. I’ve come her off and on over 30 years, mostly in the Fall. It has deteriorated in a weathered kind of way. The phrase would be: many of the units are Monets…looks good from a distance. Nice setting in the mountainous terrain, looking at the other mountains. The indoeer and outdoor recreation areas are fun. The pools and jacuzzis are fun and if you have kids you know how they like that….if you dont have or don’t like kids might be like too g rated for you and use the heated outdoor units( sat in one with a glass of wine and big fat snow flakes slowly coming down to land on my face…ethereal.) It is close to eateries and you can cook in the full kitchens in the units. The area is changing. At night the view from your balcony used to be out to nearly pitch black landscapes and massive starfields overhead…easy to see because of low light pollution. Now more and more people have built houses on the Mountain sides, at night the lights look like subdivisions. So many things that are fun and entertaining. This could be a day pass. Then it is back to the unit, and you notice, many spots where the roads needs repaving. Where paint is on the unit, it needs repainting. Because most of the exterior is untreated wood, it needs repair and replacement. The landscaping clearly was nice open space, but planting a have died, the grassed areas have become uneven from freeze -thaw cycles, and piles of repair materials are out uncovered near the units. Inside the bathtub, jacuzzi, and showers need updating. And cleaning to remove mold and mildew spots. Furniture is fabric and floors are carpeted. Carpets need deep cleaning because renters track in dirt when they don’t take of shoes at a the door. Fabric furniture needs deep steam cleaning. The style of heavy light oak wood, an indoor rustic was popular 25 years but looks dated now and even more so when it is dirty and rundown. |So, the above is just pure observation of the star of things.. these might not matter if the entertainment is there for the kids. But if cleanliness and the state of appearances mean something to you, then don’t ignore the minority reviews that give a 1 or 2 star..| I have no affiliation with the place, nor axe to grind. I would like to see them|return to what they...