Carroll Motel and Cottages — Hotel in Carroll

Let me preface this review by stating that the owners are nice, friendly and courteous and that the little cabin we rented was very clean and neat. The owners provided things like soap and shampoo and the grounds were attractive and manicured.

We overall enjoyed our visit here. The drawbacks and main reasons for 3 stars vs 5 are as follows.

1. the bed is awful. Hard as a rock and uncomfortable as a result. So hard that it literally caused us both sleepless pain filled nights of tossing and turning followed by mornings of terrible pain in our hips and backs. Bad.
2. but that’s not the worst part. On top of that the floor of the cabin also slopes to the right so the bed also leans at a right sided tilt. So in addition to a hard mattress my husband also kept rolling into me all night and it was literally physically exerting to stay in our normal places in the bed. Exhausting and deeply uncomfortable. If they can’t afford to fix the floors then for gods sake buy bed levelers! This was unacceptable. For $312 for 2 night off season they can afford to at least level the beds.
3. hot water. In other words what hot water? The bathroom sink has a sluggish TRICKLE of FREEZING water and nothing else. Ever. We let the sink hot water run for 15 minutes and nary a drop of hot water ever came out. Never mind the tiny little sign on the mirror about underground pipes and let it run etc. it simply doesn’t work. A literal trickle. Of freezing freezing water. The shower? Moderate pressure. Lukewarm water after running it for 20 minutes. Never hot. Barely enough pressure to clean one’s self properly. Guys if you’re going to have multiple rooms and cabins open after Labor Day you need to heat the water properly. Invest in a properly sized hot water heater that actually provides enough for everyone. Again for over 150 a night it’s unacceptable to not provide basic hot water in sink and shower. Period. That is not negotiable. This was ridiculous.

All in all it’s nothing personal but I will not be returning. Nor can I recommend a stay here. Guys you need to invest in some upgrades. Level floors. Reasonable mattresses...

This was one of the most family friendly motels we have stayed in. It is a perfect location if you are visiting Santa's village, ( only 20 minutes away), it is very convenient to Whitefield, Bethlehem, North Conway etc. Minutes away from the Cog railroad and Bretton Woods. The owner of Caroll Motel couldn't have been more hospitable. He had a young son who was around our children's ages. They had a blast playing on the outdoor trampoline, playing basketball, etc. They kept themselves entertained for hours. There was small but very well maintained pool also added to the enjoyment. The room we had accomodated our family perfectly. There was a queen bed in one room and two twin beds in the other adjoining room. The room was equipped with a small kitchenette, and a refrigerator. Our kids had a separate TV in their room to watch their shows. Everything in the room was very clean, and well maintained. Having come to this part of Newhampshire for over 20 years this was one of the nicest, kid friendly, budget friendly, motels we have stayed in. Not to mention, it is a prime location that never feels overcrowded with traffic and tourists. We will definitely be back, and would highly recommend to anyone staying...

Pros: bed linens were clean, bathroom was clean, great screened in porch. Cons: outdoor solar lights did not work, so you are really in the dark when coming back at night. There is an electric outdoor light, but it first has to be turned on from the inside for it to work. For Cabin #10, truck traffic from the main road is loud and all night. Bathroom is TINY. You cannot sneeze while sitting on the toilet or you will hit your face on sink. Notebook with printed restaurant menus was extremely outdated (by years) and very dirty/stained/. Pillows were flat/hard. Carpet is old.

Our cabin was cute and quaint but needed some serious, basic updates that would make it great. The bedspread was very old and the design so faded it appeared stained but really was not. The screen door was seriously warped and would easily allow bugs in. The carpet needs to go. I still gave this 4 stars because it is truly an old cabin, small, but had clean bed/bathrooms. Noisy traffic out of their control, but many things...