Microtel Inn & Suites by Wyndham Colfax/Newton — Hotel in Colfax

I use to like this place but will never stay here again and neither will anyone in my family or friends. i have been staying here for the past 4 days and pay by the day. At 5:00 am I was awakened being dizzy and sick from a chemical cleaner odor coming from the hallway. After opening windows and vomiting I went back to sleep. (but being understanding and not one to complain I didnt raise a fuss) then11:00 am the phone rang and the lady asked if we were staying another night. I said yes and she said okay just have someone come pay. I crawled into bed and fell back asleep (I had a headache from the chemicals) for an hour then exactly one hour later a lady knocked and said i had to come pay, I responded okay I will be down after I get dressed. She said you need to come now, I said okay, she responded,,,I am gonna stay right here til you pay... then said...maybe i should call the police to remove you. She continued making threats and being disrespectful snotty remarks. So after getting dressed (literally 30 seconds from the initial knock at the door) she yells down the hallway "do you have local P.D.'s number" I come out and She points to the front desk as if I were a child being sent to the principles office. I go down and pay the $115 for another night (which will be my last ever) I have spent approximately $2500 in just the last year staying at your hotel in Colfax, Iowa. Last time I was charged a fee for smoking in the room because my wife threw a cigarette butt in the garbage after coming inside, (she smoked outside) I attempted to contact mngmnt 5 times, being told to call after midnight. I gave up losing my $150 for something that never took place. I will add that every time I stayed here in the past this was not an issue as like I said I spend lots of money here and if there was an issue with being in my room an hour after check in..they could have been polite and I would not be writing...

Hardly know where to begin!

First we discovered staffers smoking at the front door so we couldn’t get inside without getting a lung full of smoke!

Then they gave us a ground floor room. We discovered the window latch was broken so it couldn’t be sealed against the freezing cold (or worse). They promptly examined the window, and then moved us to the second floor.

A couple hours later a mouse came out from around the heating unit. My wife screamed so loudly it left a dropping on the bathroom threshold! Eventually we chased it from the room and wedged towels under the door so it couldn’t get back in.

Then a guest knocked on the door saying he’d been moved — to our room! In conversation we discovered he’d first been given the ground floor room with the broken window!

I went to the desk to complain about the mouse and to cancel our second night. I asked the staffer if she knew about the hotel’s mouse problem. To her credit she admitted that she did, and canceled our second night without penalties. Great customer service! She offered to move us to a new room, but I explained how we had barricaded ourselves to keep the mouse out. So she gave us a new set of towels so I could jam them in the gaping holes around the heating unit to feel even more secure.

Went down for breakfast about 7:30 the next morning, and apart from cold cereal there was only one plain bagel and a couple muffins. No sugar for the coffee. And apparently no staff around to replenish the breakfast.

And what’s going on with the light fixture pictured below?!

It was a great location for us, but we won’t be staying again. It’s left a bad taste for the Wyndham brands in general, and for Microtels in particular. I have no idea how this location has a four...

If I could give zero stars, I would. On July 29th, my fiancé and I checked in to this hotel. We were given our room key and room #. Upon entering the room, we noticed that the curtain facing the parking lot didn’t shut all the way. Secondly, we noticed a mirror that filled the whole length behind the beds. Creepy to say the least. As I went to unpack, my fiancé went to the restroom and hollered at me to come look at something. I walked in and he pointed to under the sink: mold. Black mold allllll underneath the sink. Not only was there mold but the bathtub/shower had a layer of what looked like mildew. We walked out of that room immediately and asked the front desk for a second room. Upon entring the second room, a nasty, God-awful stench roasted the hairs inside my nose. I’ve never been part of a murd3r cleanup but I’d have to say that’s what it smelled like. The smell alone was gut wrenching. As we took a look around the room, we discovered a needle sticking out of the carpet. I could have only imagined if we’d gotten that in our feet… We went to the front desk and asked for a refund because this was disturbing and was giving me total Bates Motel vibes. My money was TEMPORARILY refunded but then taken back out. I tried calling the customer service. They gave me a customer service number and a month has gone by and I’ve heard nothing since.

ABSOLUTELY WOULD NOT STAY HERE OR EVEN MAKE A RESERVATION. DO NOT GIVE THEM YOUR MONEY/CARD...