James the maintenance is on top of it, however ladies at front desk need to learn to help there customers. Im a disabled vet and i have had a couple of them that have been quite rude . One never spoke to us yet she was standing at the desk. Not a hello or kiss my butt, the other i ask if she could throw a coke bottle away for me she refered me to a trash receptical on the other side of the room . I just had a total knee replacement done and still have the limp. For such a nice hotel the staff should be a little bit more receptive to the people they are there for. On the other hand spend a little more on toilet paper, my wife and i will be here for 2 more days and im not sure i want to stay here. Im extremely disappointed. This morning tried breakfast, and a shower, absolutely had to run around shower to get wet, bed frame is broken every time you moved in bed frame popped. This hotel has been open less than a year. Breakfast was horrible MILK WAS WARM NOT A FAN OF WESTERN OMLET. Very disappointed! Our second day here was worse, we couldnt even get room service to clean the room, now we have no clean towels or toilet paper. This hotel has fallendo to a 0 if I could give them this is would, i was being generous with the stars i gave them i was trying to be nice. Now i have 1 more night here and i really dont want to stay here. Breakfast is a total disaster. A zero would be to much. There cable keeps teahering so it interupts every movie you try to watch.what a...
Read moreWe had an awesome stay at the Tru in Colorado Springs, even with a big snowstorm rolling through during our trip. I’d definitely recommend this hotel!
Right away, you can tell it’s a newer hotel—everything feels super fresh and clean. Our room was really comfortable, and I loved that it had hardwood floors instead of carpet. It just made the space feel extra clean and modern.
Breakfast was a bit of a mixed bag. The eggs? Not great. But overall, the food was decent, and we ate there every morning. The coffee was hit or miss depending on the day. On the other hand, the fitness center was fantastic—super clean with brand-new, high-end equipment and even free weights. The lobby was also a great spot to hang out, with plenty of comfy seating.
The staff was amazing—everyone we interacted with was friendly and super helpful.
The location is really convenient if you’re flying in or out of the airport, but if you’re looking for restaurants nearby, there aren’t many. It’s about a 20-minute drive downtown if you want to go out for dinner. Since we spent most of our time in Manitou Springs and out by Florissant, we just grabbed food on the way back rather than making an extra trip to the hotel first. That said, it’s in a great spot for checking out places like the Pro Rodeo Hall of Fame and the Olympic & Paralympic Museum.
Overall, we had a great experience and would definitely stay here again next time...
Read moreWe had an awesome stay at the Tru in Colorado Springs, even with a big snowstorm rolling through during our trip. I’d definitely recommend this hotel!||Right away, you can tell it’s a newer hotel—everything feels super fresh and clean. Our room was really comfortable, and I loved that it had hardwood floors instead of carpet. It just made the space feel extra clean and modern.||Breakfast was a bit of a mixed bag. The eggs? Not good. But overall, the food was decent, and we ate there every morning. The coffee was hit or miss depending on the day. On the other hand, the fitness center was fantastic—super clean with brand-new, high-end equipment and even free weights. The lobby was also a great spot to hang out, with plenty of comfy seating.||The staff was amazing—everyone we interacted with was friendly and super helpful.||The location is really convenient if you’re flying in or out of the airport, but if you’re looking for restaurants nearby, there aren’t many. It’s about a 20-minute drive downtown if you want to go out for dinner. Since we spent most of our time in Manitou Springs and out by Florissant, we just grabbed food on the way back rather than making an extra trip to the hotel first. That said, it’s in a great spot for checking out places like the Pro Rodeo Hall of Fame and the Olympic & Paralympic Museum.||Overall, we had a great experience and would definitely stay here again next time...
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