Courtyard Hotel & Event Center — Hotel in Crockett

This place is absolutely unprofessional. My husband had to stay there for his job. He paid to stay for seven days cash. He was to check in on the 23rd and check out on the 30th. His mother passed away on the 26th . He went and spoke with them and told them he would be checking out the 27th due to his mother passing and he had to go back home. They owed him for two nights and the deposit. They gave him back his deposit that morning on the 27th and told him to come back that evening and they will give him the remaining balance. They owed him in a check because they did not keep cash on hand. When he went back to get it, they told him that they were unable to refund that money to him for them tonight regardless of the reason why he was not able to stay the full seven days due to his mothers, passing. That is heartless and so unprofessional they will have to pay for their sins. Do not recommend anybody to ever stay there, who would want to stay in a place that have employees of an owner that owns the business that will not refund someone when their mother passes away and they have this long as a deal that they’re not gonna be able to stay there for seven days if...

I never post reviews but please be forewarned! This was the worst hotel I have ever stayed in. There were people living in about 50 units of this hotel. I found that out personally when I was out by the pool and was asked to be out by 2:00 because they had rented the pool out to a family that didn’t live there. I asked to speak to the owner and left my number and still didn’t receive a call. The mold around the whole room was cleaned with bleach but still could be seen. The only good part was the water pressure and the AC worked. We were there for less...

Friendly and courteous hotel staff (front desk, housekeeper, and maintenance). I arrived a bit early for check-in, so understandably, the room was not ready. However, I was made a room key and told that they would call me once the room was ready. By the time I went to grab food, a mile or two away from the hotel, I received a call that the room was ready. This made my afternoon as I had been driving long hours, and all I wanted was to shower, sit down, and eat my food. I was able to rest and continue with my trip on the next...