The Port Hotel and Marina — Hotel in Crystal River

If you read no further, this is old and neglected.

Other than location and nice enough staff, there is nothing redeemable about this hotel. As far as room, upkeep or amenities, a comparable hotel would be a red roof inn or roadway inn with about a 2.5 customer rating.

The first room the toilet was not bolted and leaked all over the bathroom. The second room had just been smoked in and after we went to the third room the front desk had gone by to open the doors to air it out for the next unsuspecting customer. They will say we are 100% non smoking and no one smokes in our rooms. It's not true because they attract nasty smokers and smoker's will always smoke where they are not supposed to.

Thread bare sheets and bead spreads, the kind you would expect at the Bates motel. Neutrogena soaps. Poor plumbing fixtures. Old furniture. Not a clean smell anywhere in the hotel. Cheapest TVs you could buy directly from China where the sound is so bad you can't understand the audio or words. No toilet roll holder. Bright lights right outside your door attracting thousands of bugs which go right in your room at night. AC can't keep up with Florida heat above 90 or when cooler at night. They still use keys and not secure keys but the kind you can make at a key machine. Fridge with a thick crust of ice in undefrosted freezer. Ice machine requires quite a walk to the other side of the restaurant. Just miss the poor excuse for a breakfast and go to breakfast Station.

The front desk excuse is "we have been here for a long time." Yes nothing but cheap patches to the property, everything else been there since the 1970s and rode hard. Things seem clean and the cleaning lady from Venezuela does a good job with what she has. All hotels in this area are bad, but this is near the bottom. Consider Best Western or Hampton but plantation is not much better than here. Take it or leave it attitude here and the hotel may have had only 2 to 4 rooms occupied while I was there. They don't seem to care or get how bad this place has become. I never asked for a $10 discount for the first days trouble. No accommodations for no room service even with the please clean room sign on door...

We stopped here for the first time three years ago and now make it a yearly visit. If you require upscale, high class lodging, this is not the place for you. If you are looking for peaceful, comfortable, inexpensive lodging and don't mind the "run-down" appearance, this is it! The hotel staff members are extremely friendly and accommodating. The staff at Margarita Breeze (the on-site restaurant) are amazing and after just a day or two feel like family. The manager, Melissa, is one of our favorite people to see as she is always extremely friendly and attentive, making sure that every need is met at all times. On top of everything else wonderful about this place, the food is incredible!! Definitely a must visit if you are in the area. The first few times we came, we went on the manatee tour with Capt. Mike's river cruises (also on-site). This is also a must-do!! This trip, we were very saddened by the news that or favorite Captain (Captain Scott) had passed away and instead of taking the guided tour, we rented a pontoon for the day. None of us had ever driven a boat before and the staff was very helpful in making sure that we could operate the boat safely prior to us leaving the dock. Everything you need for a fun day on the water is available for sale or rent, including fishing gear. We had a blast and even got the chance to swim with a manatee and her baby. This is one of my top five vacation destinations and will continue to be a yearly visit for as long as they...

The view, amazing...the restaurant and staff wonderful...bar on the pier and staff delightful...the room and building? Need to be CONDEMNED! Filthy, dirty, delapidated, rotten wood, filthy housekeeping, m&ms and bottle caps under bed upon arrival...grout black from not being clean and rotten wood next to shower and painted over to cover it up?!? Dirty fingerprints everywhere on all doors and windows, Wore my shoes at all times and did not want to walk on carpet...had a rash all over my body after I left!!! Stairways bowing wood under feet while carrying luggage, holding onto rusted railings, cracked glass windows... Entertainment in restaurant great, charm of vintage looking 1960 style building quaint but NO Reno since 1960? IS WRONG! and misleading...in the photos they post to entice you, those pics of the rooms I’ve seen are not what I paid for...they have had violations in the past and nothing has changed...look it up;/ Being close to the Manatees tour is nice, but 3 minutes away is another hotel that for $25 -$50+ more a night I can guarantee will not get you a skin issue, have to wash all your clothes in hot water, bag your suitcase and leave it outside, or throw everything out...etc. I know weather in this state can create issues but that is what insurance is for! I would be willing to pay more to be that close with all the convients of Capt. Mikes Manatee tour(that was awesome and the staff “funny” and professional ) HOPE THIS...