Starbuck / Lyons Ferry Marina KOA Holiday 102 Lyons Ferry Rd., Starbuck, WA 99359 — Hotel in Dayton

Everyone seemed friendly and very helpful. Wallly helped set up my trailer. Janice said I could put up a temporary fence for my dogs around my RV. The RV Park was on the river and had a large boat dock. The area was perfect for stream fishing and being in nature. Then I started noticing oddities almost from the start. ||||There is a dog run where your dogs can run free. I used it the first day and I noticed Janice up on her balcony watching me through binoculars. Then, Wally was watching me through the binoculars. I drove back to my trailer and Wally had jumped into their golf cart and was tearing past me when I asked him if I had done anything wrong. He said 'no' and drove more slowly. I got back into my truck and was leaving the park when Wally would drive then stop and then drive again, heading towards the dog park. As soon as I cleared the top of the hill, I look back and he drives and checks out the dog park... I guess to make sure I had cleaned up after my dogs. It felt off here, but did not say anything.||||I thought I had arrived back from a trip to town at about 5pm. I noticed the open sign was still on at the store so I ran into the bathroom and when I came out I went to the front door. I had noticed through the window that Janice had run behind some shelves. I went to the front door and it was locked. The door said it closed at 6pm so I went back to my truck to see the time. It was 6:04 and I looked up and Janice ran behind the shelves again and the Open sign was turned off. It was just silly timing on my part and I did not expect them to stay open past their closing time. But, there was no reason for the sneaking and hiding and deception. ||||Before I moved in I was told that the dogs needed to be on a leash. Except, I noticed that only my dogs were on a leash. Within the first few days, I noticed a minimum of 10 loose dogs.||||I was told that I could not have both my pickups by my trailer and I was told where to park my truck. I noticed that the other tenants had two trucks up top. One even brought his big truck and boat up top though I was told I could not do that and where to leave my utility trailer down below in the parking lot. I noticed the neighbors parked their car in an empty RV lot.||||I tried to take my garbage to the garbage area but it was always full so I was having to store it in the back of one of my trucks.||||Today I noticed that someone had stolen my very heavy and expensive hitch from my F350 and the pins from the hitch on my Ranger. I also noticed my stair step was also stolen from the back of my truck and my fishing net.||||Yesterday, one of the workers stopped by my trailer and nocked causing my dogs to bark and to wake me up from a sound sleep. Yes, it was during the middle of the day, but I am disabled. I am probably at 40-50% of my abilities and sleep is the only time my body can heal itself to get me through the rest of the day. I have a neuromuscular disorder and I am in a great deal of pain most of the time and my pain is only diminished after I get good sleep. I take naps during the day because my body requires I take naps during the day. Otherwise I can no longer function. The reason this person knocked on my door was to tell me I had to move my utility trailer to this place out of the parking area. I parked it exactly where I was told to park it and I can no longer move it because both of my hitches are either stolen or disabled. ||||Today, again someone knocked on my trailer, causing the dogs to bark and wake me up from a deep sleep. I am not happy when I open the door, only to be told I had to move my F350 down to the parking lot because someone was moving into Lot 3. I am in lot 1. I parked my F360 exactly where I was told to park it and my Ranger was tucked in behind my RV so it was not in the way. I looked and there was plenty of room for moving an RV into lot 3. There was a lot more room than I had when I moved in. ||||For me to park my F350 down in the parking lot, would mean I would have to walk back up the stairs. I have 7 herniated disks in my neck, one at my lower back, multiple bulging disks in the middle and lower back. I have arthritis up my spine. Both of my knees need to be replaced and both of my feet have fallen arches, arthritis and planar fasciitis. It would be excruciating to walk up those stairs.||||I believer this facility is not friendly to the disabled and I am being targeted as I am unable to defend myself from theft or bullying. There was only staff and three other tenants while I was here. This is a very small pool of people to consider who might have...

Nice park very close to two state parks; Palouse (Falls) and Lyons Ferry. We stayed in site 9. Sites had very nice grass (this time of year), but on the smaller side. See welcome instructions.||||It’s unusual as one pulls up to the store to check in, then you will need to make a u-turn to go back up the road, make a wide swing (We are in a class A) to gain access to site 9. The site(s) are on bluffs overlooking the marina. We were shown to our site with a guide and given help to back in the site, which went well. Since there were no cars parked in-front of the site(s), it was easy to back-in. If it was full of vehicles, then I can imagine it likely would be tight and a challenge. The site was not very level, thus we used a number of leveling blocks in the front to level. The back of the site has more room, which is where the fire ring can be found. The back-in site gives you the view of the marina and train trestle over the Snake River out the front and the side of the site.||||The store has a restaurant. The store has some basic store items with a fairly large amount of items for fishing. Great marina for boating and fishing.||||We were here during the week and a little early in the season, thus the park was not very busy. We were the only check-in on our day of arrival. We arrived on April 26th and they opened the park on April 1st. We made our reservation online through KOA. They sent a reminder one week prior, a text the day prior with check-in instructions/what to expect and the a check-in email to take care of payment the day of arrival, which we did appreciate.||||Showers were fine, but could use a good scrubbing; especially the drains. I’d still wear shower sandals. One side you have two private showers with a bench, a couple of hooks to hang items, the shower curtain and then the shower. No mirrors. The other room were the restrooms, sink and mirror where I could shave and brush my hair. The shower was free and the water was hot quickly as opposed to state parks where there is often a cost and you spend upwards of a third of the time awaiting warm enough water to begin showering. The code was the same for both rooms.||||The internet was inconsistent.||||The park and store was clean, well-maintained, friendly and helpful. There are trains traveling close to the park day and night and while you can hear them travel past, there were no horns. ||||There was a nice pet playground. See picture.||||We noticed many trains during the day, various barges and the American Cruise ships pass through the train trestle...

My first and second time at this location was very pleasant which is why I am giving them a three star review. I have stayed in both a cabin and a tent and didn’t have an issue with either. However my last stay resulted in my site being downgraded after payment for special treatment of another guest which I find to be an issue. What is even more of an issue is no one called me to tell me! When I informed them that I didn’t want the downgrade and to issue me a refund, I was charged a cancellation fee as if it’s my fault they downgraded me. The manager acted like this was normal and that she could do as she pleased, very concerning, as well as showed no remorse for her decision! The lack to empathy for rearranging someone’s accommodation as well as the lack of equity in her decision is why I won’t return and will take my business else where. First come first serve only applies if you aren’t her favorite! Let us pray my refund comes!

Edit (Reply to the owner): I booked the new reservation upon checkout so coming up to a camp site we were no longer at is pointless. No phone call/voice mail was received nor an email so in what way outside of going to an empty campsite did you try to contact me? On the refund receipt (which I have yet to receive) that was issued by you shows a...