Long but worth the read if you plan on staying in this establishment to know what management is about My friend and I rented a room for the July 4th weekend. We are both in our mid 20's. We checked in and went to the beach where we drank and had fun. We get back to our room and decide to invite over a friend and check out the hotels tiki bar. Well after our friend spent money on food and drinks at their establishment he wanted to use the bathroom and check the place out. As I was starting to open the door a woman appeared out of nowhere and rudely stated he is not a registered guest. I understand that but we are paying more money than the room was worth already so we aren't allowed to even have guests? She jumped straight to accusations and told us to go somewhere else to have our "dirty three sum". Extremely unprofessional and offensive if you ask me. I told her he wasn't planning on staying there and we have all been drinking so we cannot drive anywhere and we already spent $100 plus on cabs for the day and couldn't afford to spend more on that. She did not care at all. I told her you realize you are putting drunk drivers on the road to which she stated she is going to call the police and report us for drunk driving. That is entrapment and I would think such a "family oriented" establishment would be above that. She brought up our young age multiple times negatively so I wholeheartedly believe she discriminated against us which led to the terrible treatment. She accused us of the room "being disgusting" when it was just our clothes and personal belongings spread about the room. We were in the room a total accumulated time of an hour if that. The bed was still made, we didn't use their bathroom once, and when all our stuff was packed it looked like we were never even there. I am going to mention that we didn't know the door was locked from the outside so we used the lock on the door frame from the inside so we could leave from the patio in the back since it was pouring rain and would have been faster. I completely forgot we used the lock inside so as I tried opening it I accidentally pulled a tiny portion the door frame out a half inch from the wall. I apologized for it as we are not the type to destroy someone else property and took full responsibility. She said she called a hotel down the road and we can stay there. Once we were in the car and called the hotel she spoke of they told us they are booked and have been booked. So not only did she lie she did not care about our lives or the lives of others on the road. We are lucky we met our friend that day so he could find someone sober to come and drive us to...
Read moreMy wife and I just got home and I had to write a review of this great place while all is fresh in my memory ( actually it will be for a long time!) We stayed for the weekend in the Forest View room. I wish I could give 10 stars! From check in to check out everything was perfect! The rooms were clean and spotless, the food and service at the tiki bar were top notch and the breakfast served every morning was fresh and perfect!( The crew got hammered with business Friday night and never skipped a beat! Like a well oiled machine!) We had dinner there both nights and everything was great! We had the steak bites the first night which were perfect and I have to ask where you get the heavenly bread we had with them? Wow! Had the brisket and pulled pork the second night. I could smell the smoke when we arrived and had to try it. Excellent! The live music each night added to the whole experience. Zeke was awesome! We want to thank everyone! You all made this a weekend to remember and we'll definitely see...
Read moreWe spent the weekend at the Springbrook Inn to celebrate my husbands birthday. The rooms were clean, and comfortable. We booked one with a hot tub in the room and would highly recommend. Each room has a small balcony where you can sit and enjoy the music from the Tiki Bar on property. We had dinner there one evening, the food, drinks, and service were all impeccable. A delicious breakfast is served to your door every morning. Joe, the general manager, went above and beyond to make sure everything was perfect, starting when I made the reservation. I had added some extras, that due to some extenuating circumstances they are dealing with at the Inn were still listed on the website, but they do not currently offer. Joe made sure I had everything I requested. Going so far as to bake a cake himself and making sure it was my husband's favorite flavor. I can not recommend Springbrook Inn highly enough. If you are looking for a romantic getaway this is the place. We will...
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