Dover Bay Resort — Hotel in Dover

What a beautiful community! We did not book through Dover Bay, but made the mistake of booking through vacasa... don’t make the same mistake we did! There are so many more options available if you book direct, plus additional discounts that are available (military) that aren’t available through vacasa. Plus, If you book through vacasa there is no access to the pool, unless you pay. Storing a boat is more expensive if you don’t book direct either. Enough about that!

My first experience with Dover Bay was when I called to Inquire about boat storage. I spoke with Patty, who was SO nice. Very helpful and very professional. She was the one that informed me about th e benefits of booming direct through Dover bay. When we finally got here for our reservation, Patty was just as wonderful in person. We actually referred to her as our friend Patty, she was so nice and professional! The grounds are beautiful, there is construction going on, but they don’t typically start until 8ish. The lake is beautiful, this is a sleepy lakeside resort. The little Marina Mart has most things available that you may have forgotten to pack from home! The little restaurant in the community is great. We had Colin as our server and he was awesome. The area is very clean, our cabin was clean and this area is dog friendly, which is a huge bonus. My only complaint is there aren’t enough larger homes for rent OR we just need to call direct next time. At any rate, this is one place I highly recommend and will definitely be...

Although Dover Bay itself is a lovely place to be the resort has many downfalls that future guests should be aware of. The pool & hot tub close at 7pm which seems very early when many would like to have an evening soak and enjoy the sun setting over the marina, cleaning staff does not check through kitchen items when cleaning and we pulled out dirty item after dirty item when trying to cook, and then there was the grounds crew staff that start mowing before 7:30 in the morning. We were awoken by rocks hitting the side of our bungalow from the mowers kicking them out and mowing directly around our bungalow, the volume was deafening. I reached out to the front desk about this and the manager informed me there is nothing they can do and they don’t have control over the grounds crew start time as that is something managed by the City of Dover, that seems odd to me. When guests are paying $450+ a night during peak season they should not be getting awoken by mowers at 7:30 in the morning. Dover Bay Resort’s lack of attempt to change this for their guest’s experience speaks volumes and will definitely prevent me from recommending them in the future as I have for years to...

While we had a positive experience last year staying in a condo unit at Dover Bay 9/2013, our last stay in bungalow 620 9/2014 was horrible due to a sewer issue that should have been discovered and fixed prior to our stay if proper cleaning and maintenance was the standard service level at the resort. Long story short - a nasty but undetermined smell was discovered to be seeping sewage in the crawl space under the unit. For $250 a night, there is no excuse for this lack of proper maintenance. No refund or resort credit was offered. Only a reluctant night manager who finally agreed to let us move to another unit when the sewer alarm would not go off and she could not possibly force us to sleep with the noxious smell. Follow up with the resort manager was equally disappointing. At this price point, some concession should have been offered for the clearly negligent maintenance of this unit. Look elsewhere in the area as there are many other wonderful places to stay in Sandpoint with higher quality units, better location, amenities and customer service - at similar or lower...