Chinook Winds Lodge — Hotel in Dubois

Rooms 12 - 20 are in a no-views old 2 story building next to the road. Sound carries between rooms. Room floors squeak with every step. Pairs of rooms share a foyer with an exterior unlocked door, but have lockable room doors. Instructions on how to lock the doors is only available in the hotel office, not in the room. ||Room 18 had the worst-layout smallest-space bathroom we've ever experienced, The great-looking but sharp-edged cast-iron paper holder and towel hooks poised to scratch as you wiggle into or out of essential facilities. The narrow step-in shower temperature set OK for warm then alternated between hot/cold, likely due to someone else in the building running water.||The beds were comfortable, the room heater kept us warm enough but ran nonstop with a noisy fan. Plenty of extra blankets available on a rack in the room, and 2 other heating/cooling units in the room - a baseboard heater and a window A/C unit.||Something set off the fire alarm in the building before 8 AM on our 2nd morning, as we prepared to leave. It stopped, eventually. No fire service arrived at the property. No one from the property appeared to explain what had happened.||Outdoors, the cabana and chairs beside the river were very dirty with bird droppings - clearly not recently cleaned.||There is NO BREAKFAST - the sign in the office invites guests to make a pot of coffee but the office coffee maker had no instructions, no tea, no hot water. (Our in room coffee maker worked well, 1 small cup at a time). Some apples and mandarin oranges were on a tray in the office, along with some commercially wrapped muffins. There is NO MORNING STAFF in the office.||The whole multi-building Chinook Winds complex has a DIY, work-in-progress vibe. Trying hard but failing on...

My friend and I were refused entry at Chinook Winds Motel in Dubois, WY on September 27, 2021 because the motel discriminated against a disabled veteran with a service dog, despite being informed it was illegal. Throughout the entire interaction, the motel desk woman was very hostile and aggressive.

We were checking in and all was going smoothly, until my friend mentioned that she had a service dog. The motel desk woman immediately said "no, that no dogs were allowed." My friend explained that she has a certified service dog, and that she wasn't a pet. The motel woman said that it didn't matter, and that no dogs are allowed, including service dogs. Despite offering to show her the service dog papers multiple times, the woman refused and said it wouldn't matter. The woman threatened multiple times that if we brought the service dog into the room there would be a $200 fine. My friend told her that she is a disabled veteran with a service dog, and that there is a Federal law that dictates that service dogs are protected and therefore exempt from the "no pet" rules. The woman said she didn't care, that she owned the place, and would not allow any dogs inside. She said we could still use the room, but the service dog would have to stay in the car. She refused to let us enter the hotel with my friend's service dog.

At that point, it was 11pm at night and we were two exhausted women, alone in an unfamiliar small Wyoming town in the middle of nowhere, with no other place to stay. Both of us are disabled, and I am pregnant, yet that woman refused to honor the reservation or to let us...

I lived here for two weeks and enjoyed it about 95% of the time. The walls are paper thin so having loud neighbors a few nights made me want to move but due to the strict cancellation policy that wasn't an option but they moved on and after that it was quite nice.

The room was small, and the bathroom funky, and after a few days of fiddling with the floorboard heater I was able to get the room to a comfortable temperature. One night was a sweaty mess and a couple others I had to throw my sleeping bad on the bed to stay warm and ended up just leaving it on the think comforter and blanket provided.

There was a mistake made in my billing I didn't catch right away and when I called in they promptly corrected the error, a big deal when you are travelling for work on your employers dime.

Overall I would recommend this place for a night or two. It is as quaint as quaint is but that doesn't mean it is a comfort palace with all the creature comforts.

Great...