Lonestar Inn & Suites, Erick OK - Hwy 40 BY OYO — Hotel in Erick

This place could be saved before they completely fall apart but from my observations they are giving up on the quality and the customer service of a good hotel it's starting to become lack of care everywhere they don't even stick to what they advertise they give you a false presentation stating breakfast in the mornings clean rooms and amenities they don't do any kind of breakfast not even a muffin or granola bar in the dinning room but it's all set up for a full hearty breakfast I was told they just dont care tobdo it any more my room is run down the faucet leaks everywhere when I turn it on it doesn't even have any soaps or lotion the almost empty roll of toilet paper I'd not even on the holder just sat on the back of the toilet the vending machines and ice machines do not work and there is broken furniture and tvs in the corridors basically what I'm saying is the place in falling apart and so are the spirits of the employees the reception manager is nice but even her hands a kinda tied she is the desk maid and everything In-between they even charge for service animals when I said something heart broke and said she has to or she will loose her job I'm not trying to say it's a bad place to stay it just needs some heart put back in it to be a 5 star good luck lone star motel in Erick Oklahoma I wish you all the best luck in find your quality in which you want the world to actually see when they stay in the little...

After a long drive, and being directed to the wrong address, we arrived in Lonestar Inn at 4am. Hoping to get a nice shower and a good night rest before continuing our trip cross country. The reception was closed and we had to call a number. The receptionist came very quickly after the call and did the check in. We got assigned room 205, upstairs. The way upstairs was utterly unpleasant. We walked across different sections of feces. We saw a dead dried frog and the smell was horrible. After entering the room, we saw that the carpet wasn’t cleaned. It was hard to walk on it since it was so gross. When we wanted to shower, we came across dead a lively insects in the bathroom. After showering, we discovered that the bed was actually used, since I found a hair and that the sheets were not tightly put on the mattress. Same goes for the pillows. The trash bin hasn’t been cleaned out, because we found a full diaper there. All of this gross me out, so I didn’t even sleep on my side of the bed, but rather sleep in the arms of my boyfriend in order to have at least as possible contact with the bed. I haven’t slept at all. After 3 hours I’ve decided to go to the car and tell the reception everything the next morning. The reception was closed so I called the number for the reception to check-out and file a complaint. My complaint was handled by a simple “ok”. I wonder if this is the way to...

I went at the LONE STAR INN of Erick OK. once we arrived on site we immediately realized that the structure did not correspond to what was advertised on Booking's portal. A lady checked us in and charged us cash. She gave us the keys to the room. Arriving in the room the room was also not as advertised on the site. It was terribly dirty and overrun with cockroaches. In 10 seconds, we made a retrofront and went back to the reception. We exposed the problem and the same lady agreed to return our money back. We thus escaped to Amarillo (2 hours by car) as we could not find other facilities nearby. We thought it was just a bad experience now gone, but the day after we found ourselves charged by the structure saying that we had not shown up on site. Reading the reviews we discovered that it is a scam mechanism already carried out with other unfortunates. How should we proceed to get back at least the amount...