Inn at Aspen — Hotel in Four Corners States

First, a couple of caveats. I didn’t fully appreciate the fact that the rooms are potentially units owned by different people, so amenities, decor, issues, etc. will vary. Second, I’m not a skier and was here during the off season - really just spending an afternoon and night in Aspen on my way to Estes Park so I wasn't even going to be hiking there. So I’m probably not the typical tourist staying here. Now, with that out of the way, I will say that the Inn was a mixed bag. The young woman at check-in was really friendly, but when we asked if she could recommend any vegetarian/vegan restaurants downtown, she said no, she didn’t know of any. I just found it a bit odd, that someone at the front desk of a hotel in a resort area, wouldn’t have recommendations for the guests. It was also a bit of a red flag that they required a $200 deposit in case of damage to the room. Our room was on the first floor with a door to a patio right at the foot of the ski lifts. The room felt really run down, old, out of date, chipped and worn furniture, etc.. The bathroom door was a panel door, but the piece you pull out to close it was broken off, so you couldn’t close the bathroom door. It didn’t feel dirty exactly, but it didn’t feel clean either. A little grimy. The TV remote wasn’t working, so we called the front desk and asked for new batteries. We were told someone would bring them to use, but they never did. We finally just went down to the front desk and asked for them. As it turned out, the remote just didn’t work, but we were able to use the TV by the using the controls on the TV - old school! Lol. The best way for me to describe it, is it felt like we were staying in well-used dorm room where the students had done a lot of partying. We ended up eating dinner there, and were pleasantly surprised that they had a decent salad on the menu. But, if you don’t eat meat the smell of it bothers you, get ready. The whole hotel smells like BBQ. But dinner was pleasant enough. The shuttles to downtown were a really great amenity and the drivers we had were wonderful. Given how expensive things are in Aspen, it was a good enough choice for us, but I’m really glad it was only one night. If you’re on a budget and not there for a long stay, it’s probably fine. I’d be concerned at how rowdy things might get during the busy season - having to pay a security deposit for possible room damage indicates there’s been some wild events there. And the room definitely bore the scars. So again, a bit of a mixed bag - not terrible, but not great. Certainly not what I expected for a hotel just outside of what's supposed to be a very upscale...

If Aspen's charm wasn't enough, The Inn at Aspen amplifies it. Sitting conveniently by the Aspen Airport and hugging the main highway, Hwy 82, its location is hard to beat. And, with the foot of the Buttermilk Mountain at its doorstep and an available gondola ride, this inn is every traveler's dream.

Before arriving, the photos from American Express Travel hinted at a rewarding stay. But pictures barely do it justice. The genuine hospitality began right at check-in, with intuitive staff keenly gauging our moods. After a long journey, their expedient service was a relief.

Our room? A spacious, pristine retreat. Credit goes to the commendable housekeeping team who, by the way, never missed a beat throughout our stay. Being on the main level, our room granted direct access through the back door—a big plus, especially with our two kids.

The Inn stands out with its family-friendly gestures. From changing tables in the men's restroom (and presumably the women's), clean washers and dryers for guest use (pay per use) to a consistently clean environment—it's evident they care about every guest, no matter the age. For fun under the sun, the vast 1300ft² pool caters to all ages and swim skills, and the accompanying hot tub provides a relaxing soak. Shade seekers and sunbathers alike will find their spot here.

Hungry? The Home Team restaurant won't disappoint. Tasty dishes, an attached bar with a wide drinks selection, and the ever-attentive staff ensured our culinary needs were met.

Recharge your batteries while you sleep or eat or just hang out and enjoy the view as they have a Tesla supercharger station boasting 8 chargers. They did also have a rafting / adventure outfitter operating out of the parking lot while we were there, which seemed very convenient if you wanted to take one of those trips. There is also a shuttle available to all guests, although we opted to use our own transportation, the convenience of the shuttle seemed alluring.

The vast back lawn beckons with the promise of leisure, be it playful antics with the kids or serene moments by the firepit in Adirondack chairs. For hikers and skiiers, the mountain's trail starts right at the hotel's edge.

Venturing out? The Aspen Business Center is just around the corner which has good dining and a grocery option. A shoutout to Mawas and the French Pastry Cafe & More for culinary delights, both must tries.

All said, The Inn at Aspen is more than a stay; it's an encapsulation of Aspen's allure. Thoroughly enjoyed and highly...

This place puts the Dated, in Dilapidated. And not to be all uppity in the least. Once you get passed the nice facade that is the lobby (where most people at x-games, going to BBQ, etc only see) the place is falling apart. If you walk out to the pool area, the doors only sometimes work to get in. There’s tiles missing everywhere, and jets only in half of the hot tub- although the tub is hot. Then you look around to the back sides of the rooms, and all the decks and sides are rotting and falling apart - there’s more chips and debris than a Lay’s factory. It’s always sad when expensive places don’t invest in upkeep. The rooms are a joke. Most (had many friends staying here at the same time, so got to compare rooms) had showers with half glass, that not only leak out of the opening, but through the seam in the glass, leaving a puddle every time, and mildew that they must scrub often to try and hide. There’s also no soap dish or “shelf” in shower to hold things. If you leave your soap on the ground corner of shower, the maids throw it away each time. There’s no hooks or anything in shower to hold your towel. If you want the heat on, you have to put it all the way to 90 on high, for it to remain warm- Similar for cold, all the way down, or it just keeps cutting off. My front door squeaked so bad, we had to finally ask the front desk to Wd40 it. My one fiends room, when you open the balcony door, it hits the bed, so you have to go around door first, then open it. No furniture outside. I know it’s a condo type hotel, with different sub-owners, so all the rooms are a little different, but they need to have some level of standards/quality control; it’s honestly sad. I’d be surprised if there’s many returning guests, aside from owners.

A group of 5 of us were hanging by the fire pit, so I went in and asked if they could turn it on. They said absolutely, but after 25 chilly minutes, we gave up and came in.

The hotel catered breakfast every morning (not sure if it’s the BBQ kitchen or they have another) and it was embarrassingly bad - our entire crew agreed. I’m not gonna get into it, as most people won’t have catered food from there, and they’re lucky.

I’d been here years prior (not to stay) working the x-games, and the place seemed nice. But having now stayed there, I would not recommend it, until they invest in some...