Mountain Lakes Resort — Hotel in Grant

Disappointing Experience at Ocean Canyon Resorts – Mountain Lakes RV Resort

Our recent stay at Mountain Lakes RV Resort in Langston, Alabama, was far from the relaxing getaway we had hoped for. The RV sites are packed too closely together, poorly graded, and lacking proper drainage, making for an uncomfortable experience—especially in wet weather. Instead of gravel, most sites consist of grass, or in our case, mud. Not all sites had a concrete pad for the picnic table, and we spent the entire weekend sitting in a pool of water with no dry space before entering our RV. The picnic tables were worn and filthy, adding to the overall neglect of the property.

Before arriving, we called the resort to confirm if the WiFi would be sufficient for remote work, only to find upon arrival that it was entirely inadequate. Upon check-in, we received tickets with access codes that explicitly stated the service was throttled, preventing streaming or remote work. To make matters worse, the codes frequently expired, requiring multiple trips to the front desk for replacements. Customer service was lacking, as staff members were often outside smoking in a group rather than assisting guests.

Signs of disrepair were everywhere. The entrance sign was deteriorating, playground equipment was rusted, potholes riddled the roads, and gravel was scarce. The "beach" had minimal sand, and the indoor pool was shockingly unhygienic. The buildings themselves felt outdated, reinforcing the overall impression that the property is in serious need of investment.

We also took a tour of the Canyon Ranch properties, where we were presented with a sales pitch for a membership. However, given the resort's deteriorating condition, the idea of committing to a membership felt unrealistic. The funds required are considerable, yet there is no obvious investment being made back into the property. That said, our sales representative, Spencer, was fantastic and the one bright spot in our experience.

Overall, Mountain Lakes RV Resort desperately needs improvements to be a worthwhile destination. If Ocean Canyon Resorts expects guests to invest in memberships, they must first invest in their properties. Until then, I cannot recommend...

We went here to listen to the sales pitch for the membership. Our first impression was it was run down. The roads are in bad shape with lots of pot holes and are rough. Compared to other campgrounds we have stayed at like k.o.a and even the state park, the lots are very small and close together. The "L" shaped pool was huge, but was cloudy and the water looked dirty. Im wasn't certain if it needed a coat of paint or the water was turning green. I didn't go near it, I was just a guest. There is an indoor pool, but it was closed. It did look clean. The club house had alot of nice amenities, and there was a gaming area that you can give the kids some quarters to give you a break. The church was also nice. I would have to say there are some nice advantages to it....for the right clientele........but........ Met with Benjamin to discuss the membership. Nice enough guy, but im not his bud and he had 2 more presentations after us. He was fast talking, more quiet and slightly mumbled at the important parts. He was likeable enough and went through his well used sales routine to get to know us. Unfortunately that caused me to shut down about a 1/3 of the way in. The membership is very expensive. It's nice that it has a legacy and can be passed on. But right now for what little time we have, it would take almost 9.5 years to start to recouped the camping plus another 100 days in yearly dues. If you can go ALOT AND I MEAN ALOT, yes the program is awesome. I asked for a financial terms disclosure for financing the cost of the membership, and I was blown off. So that was the final straw and I made up some b/s excuse and walked out. Made sure you do your homework on this. This is basically a timeshare with a legally binding contract that is very tough to get out of. The BBB reviews against Ocean canyon, which is the parent company, are not kind. Buyer be ware and...

The lake is beautiful. The amenities are nice and the staff are great people! This is a members only resort and had to attend a 90 min presentation/ tour of the camp site. The presentation started off good. Sales guy was very informative. He said at the beginning “i get it if you have to take a day or a few to think about it, pray about it when it comes to something like this and if you dont want this we will shake hands and part ways as friends”. After the tour, we sat down at the table I told him “not today” and we would have to think about it. Then he said “well i’ll get up to give you guys some space to think on it”. what happened to if we “need to think about it for a few days or pray about it”? All of a sudden it was push push push. I gave him a firm “not today”. He got up and said “let me go make sure there is nothing i left out”. His manager comes out. Manager guy did some math at the table, cut the price in half (cutting out half the perks of course) and asked if it was something i could do today. I said “ I need to focus on getting a bigger truck for my camper so not today” and the manager says “so what you just not going to do any camping” in a agitated tone. I responded with “Not today”. He knew his question pissed me off. The way I manage my money and family time is none of his business.

I really wanted to consider getting it because it really did sound like a good plan on paper but im not going to sign up for a membership costing as much as a car without taking some time to talk it out with my wife and look at our finances. After seeing their tone and demeanor change after i said no, i had my definite answer that this was not for us before we exited the building. Typical...