Update: Currently I still have Fraud Charges against you 3 months later. Your facility is being investigated because this has happened multiple times.
I am still fighting the bank for hundreds of dollars you charged. It's called breaking the law.
In addition to that, you are using my and my husband's legal name on multiple platforms, which is breaking policy. I never even used your first name.
Looking out for posts where you pretend to by my patient and give me bad reviews like you told my husband you would.
I don't know how you think you can treat people this way and there will be no consequences.
I stayed at Abbey’s Lantern Hill this past Saturday. I have never written a negative review about anything or anyone in my life; one’s job and source of income is a part of their livelihood and everyone is entitled to a bad day. That being said, I had to share my experience staying here. My husband and I booked the hotel through expedia, which directly states on the website that it is pet friendly. When we arrived, the owner said that there were only certain rooms that were dog friendly and the one we booked was not one of them. I was very apologetic as this was not clear on the website. We even showed her the booking where it said “this hotel is a pet friendly hotel; pets are $25.00 per night.” She agreed that this was a mistake on the booking website and that “they needed to have this fixed.” I said I was sorry again for the mix up, but given that this was not really our fault, she continued to have an unpleasant demeanor towards us. My husband and I went to a 2 hour concert that evening between 8-10:30pm. By the end of the concert, I looked to see that she had called me multiple times, left me a message saying, “your dog is barking incessantly, you need to come back now, how could you leave your dog here alone!” We immediately rushed back to the hotel. We went there around 11pm, it was quiet when we got there. I was feeling bad because our dog usually does well when left alone. The next morning, we got a knock on our door to pick up the breakfast that we had ordered the day before. The breakfast given to us was not even close to what we ordered. It looked like what I can only describe as breakfast kibble, scraping off whatever was left over very poorly put together. Certainly not the 4 star, fine dining breakfast they claim to provide. My husband went to the kitchen where the owner was and said that there must have been some mistake because this was not our order. She then replied to him in a very nasty tone, “Sorry you get what you get, you left your dog alone barking for hours!!” In disbelief, he replied, I don’t think we will be giving you any good reviews after this; you can’t treat someone this way.”
In response to our dissatisfaction, she searched my name on the internet and threatened to write negative reviews about my professional life, which is both inappropriate and defamatory. Her behavior throughout our stay was shocking and unacceptable. I mean what were you going to say? “She stayed at my bed and breakfast, brought her dog due to an error on the booking website, was kind and apologetic about the situation, then the dog barked for 2 long hours.”
At the beginning of the week, I saw that she charged us an extra $350.00 for our stay. So basically, this woman is just charging my credit card for whatever she deems fit and not even saying anything to us. Sot if you want to be belittled, threatened, and defrauded, by all means, please book a room at the “lovely Abbey’s...
Read moreMy wife and I decided to give this a 2.5 star rating for several reasons. We stayed from Sunday night to Friday morning in the Cadillac room.
Throughout the entire duration of our stay, we probably saw the owners maybe once or twice. Everything was contactless, which for us, was not the most welcoming experience for a "Bed and Breakfast".
The room accomodations were fantastic, the room and bathroom felt very clean and cozy. We enjoyed our jetted tub which comfortably fits two people, however the shower is extremely small and the two massive fake plants kept getting in the way. The overall atmosphere and "vibe" of the place was very quiet and relaxing, this is definitely geared towards couples or individuals trying to get away to some place quiet. I wouldn't bring children to stay here as a family (I'm not sure the rooms could even fit them).
Where this Bed and Breakfast severely lacks, and the reason for the 2.5 star rating, is the breakfast. To be truthful, it's a plated contentinal breakfast at best. The portions were stingy, there was not a large variety of options, and the coffee tasted like it had been sitting in the pot for hours. We had food delivered to our bedroom and it was served on paper plates with paper forks (you needed to hope you didn't want or need a knife). Everyday we had breakfast, we usually had to supplement with the Dunkin donuts down the road. If you're going to call yourself a "Bed and BREAKFAST" then we expect the quality and quantity of the breakfast to be at least on par with a restaurant, if not better. To not even be able to be served with a full set of real metalic utensils and real plates was extremely disappointing. It felt like the breakfast you would have received on an airplane after an overnight flight.
We won't deduct points for this, but we did see a cat wandering inside a few times. It was very friendly and it didn't bother us since we both love animals, but I could see some people being very bothered by that, especially if they were allergic. We also had to request housekeeping rather than it being automatically provided.
One thing that also threw me off was reading through the negative reviews of this place. For each review, the owners attacked the writer personally, even using someone's ethnicity as an excuse for them not understanding the "American Market". I can understand defending a business's reputation, but to attack the person making the comment rather than accepting criticism and refuse to accept any wrongdoing without letting personal bias get in the way demonstrates professional immaturity.
All in all, this is a great place to stay if you're looking for a quiet retreat with comfortable and clean rooms, little to no contact with other people (if you just want to be able to come and go unbothered), and don't care for a large breakfast and are content with eggs and bacon everyday.
If you're looking for a place where you'll be greeted by the owner each day and have an phenomenal breakfast served on real plates, you would be better off finding somewhere else. This place felt more like an upgraded "air b&b" that happened to serve small breakfast snacks in the morning. For the price we paid, we were definitely disappointed to have to spend additional money on breakfast each morning for a place that calls itself a "bed...
Read more" Serenity, Relaxation, and Quiet, surrounded by woodlands - prefect vacation getaway!!"
Second Stay and will be back again very soon!! Abbey’s Lantern Hill Inn is a wonderful Bed and Breakfast, located in Ledyard, CT. The Inn is surrounded by woodlands. There is a wonderful outside area where you can use to grill, relax in a hammock and in the evening you can even light a fire in the outside fire pit and enjoy the peace and quiet.
There are 6 rooms at Abbey’s some with wood burning fireplace and Jacuzzi tubs. There is even a Cottage that is pet friendly for those that may be traveling with a pet.
We just returned from a 4 night stay at Abbey’s Lantern Hill Inn and this truly is a wonderful B&B. However, no trip is truly long enough as the days just flew by. The innkeeper Erika at Abbey’s Lantern Hill Inn boasts genuine hospitality, along with superior service and comfort, all in a beautiful setting ~ The Inn is very quiet and serene, with most rooms having a private porch with table, chairs and an umbrella to sit outside and enjoy the quiet. This charming romantic Bed and Breakfast is the perfect choice for getaways and vacations in Ledyard CT. Erika, will provided you with information on local activities and guide you on things to see and do around the area. From the time you walk through the door and are greeted by the wonderful friendly & caring innkeeper Erika, you will feel at home.
This visit we stayed in the Southwest Room which was immaculately clean, as was the entire Inn. On the weekend you are provided with a home-cooked breakfast and during the week you are provided with a continental breakfast. I highly recommend the French toast. There is also fruit, a selection of hot and cold cereal, yogurt, juice, coffee and tea. You will have that nice relaxing feeling, either sitting at the table in the breakfast area or during the nice weather taking it out on the porch.
The amenities offered during your stay are great and truly add to making you feel at home. Knowing you can just get a hot beverage coffee or tea (Erika has nice selection of assorted teas), soda or a light snack at any time during the day is nice.
While staying you’re a short drive to Mystic, CT. You can visit the Mystic Seaport or Aquarium and then shop in the Mystic Village. Abbey’s is also a short drive to Mohegan Sun. It is also in walking distance of Foxwoods Indian Museum and the Casino. If you stay in the Fall a MUST visit is the BF Clyde’s Cider Mill .
So if you’re looking for total peace & relaxation, you’ve found it here!! Erika is wonderful; I know you'll enjoy meeting her and staying at this wonderful Inn.
We highly recommend this Inn. Enjoy!!...
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