Bushkill Inn and Conference Center — Hotel in Lehman Township

Disappointing from the moment we arrived! When my husband checked us into our Exterior King Suite he was informed that the Steakhouse restaurant on the premises was closed due to a low guest count at the resort, problem #1 although manageable. Besides, we were already bummed to learn Bushkill falls & Dingmans were closed for the season, it was such a beautiful day to take in fresh air we were looking forward to the views the entire drive from home. We proceeded to our room, which still has traditional key lock knobs on the doors, and we we're quickly discouraged by its size, especially the bath. It seems as though panoramic lenses were used for the online photo's since the spa tub was a traditional house tub and my own shower is bigger. The room was a bit musty, but it is nature so that's understandable. However, the furniture in the room has seen better days. The molding was falling off the cabinet that concealed the mini fridge, while the light trigger in the mini fridge was being controlled by duck-tape, and the coffee table was badly stained. At first the quirks seemed bearable, normal aging like any home with need for paint & spackle so we sat a couple minutes after I'd placed my toiletry bag in the bathroom, washed my hands, and waited over 5 minutes for warm water to move through the pipes and about 15 minutes passed before hot touched my hands. We walked to the main building to have a look around at the property which is again quite dated & seemed very empty, but with nothing much offered to do you won't have customers. Even the spa was closed as we passed by at 5pm. The property was confusing to navigate inside and we were sure if any food was offered in the lounge it would be a traditional bar menu so we decided to venture 18 miles out to have dinner at a delicious restaurant we know about. On returning, I'd entered the bathroom ahead of my husband finding my toiletry bag on the floor & rummaged through with items left scattered around. Absolutely unlikely for me to ever do, and I needed nothing from the bag prior to leaving the room. I have Lupus so I'm quite careful with my belongings and exposure, yet I'm not over excessive about protecting myself from elements either. The toilet also blocked & after 5 flushes it went down while my husband contacted the desk about the problem. When he returned the call to cancel maintenance was when I discovered the most disturbing sight and our "End Game" to acceptance. I flicked on the light at the door entry inside the room to see its fixtures filled with dust, mold and several dead bugs, GROSS! If this is in a light fixture, what's in the room you can't see?!? Living in Pa I'd like to add I'd be lenient seeing bug carcasses in a light fixture from May to October, but its March... the damn bears are still hybrinating, let alone bugs running about! Yet nothing excuses dust, dirt & mold growth! ENOUGH, my husband took off to the front desk to learn there was no manager on the property so the receptionist spoke with the manage over the phone. He offered to comp the room & move us but it seemed the other suites were booked up. My husband then made it clear, it didn't matter, we wanted OUT! These are dangerous conditions for any normal immune system, but a compromised one is in for havoc. He never even got the chance to tell them someone entered the room while we were out, but luckily nothing had been missing. They agreed they'd refund our money, and we drove the hour back home to our own clean room, and lost out on a romantic getaway evening, but slept better much better in...

I just spent the weekend at this hotel (6/26/15 to 6/28/15) and would NOT recommend staying there. When we arrived, we noticed there was a Cteen conference going on, which was not surprising as this is a conference center as well as hotel and resort. After checking in, we went to check out the hotel and amenities. We noticed that the indoor pool was closed during many hours to accommodate the conference, which was disappointing. The dining room was also not available to hotel guests as the conference basically took over the entire facility. Later in the evening, we were permitted to use the indoor pool, but there were only dirty towels available. The fitness center also only had dirty/used towels. There were cheerios scattered all over the pool deck for two days and I never saw anyone go in to clean it up. There were also boxer briefs left on the pool deck.

Our room was nice enough and clean. However, the cable did not work. The front desk informed us that the cable for the entire resort was not working. Another amenity we paid for but were not able to use. We rented a movie from a kiosk in the hotel. The movie was supposed to be $3.99 but we were charged $15. The movie was severely damaged and did not work.

The hotel itself was extremely dirty. The conference took over all of the common areas. The guests basically trashed the place and left trash all over the floor, which was left there the entire weekend.

Out of three dining facilities, we were unable to use ANY of them. The conference guests used the steak house and we saw that it had not been cleaned up by the next afternoon. We asked if any of the dining facilities were open and we waited at the lounge, but no staff ever showed up. The website stated that there were three restaurants that were open 7 days per week but we could not use ANY of them.

One of the conference guests asked ME to sweep and vacuum her room. The only staff I ever saw were at the front desk. The rest of the place felt abandoned except for the conference guests. The front desk was run by college or high school kids who had no clue what they were doing. No one told us what dining facilities were open or what areas were off limits due to the conference. We had to ask about everything. There was zero service.

Basically, we paid for a resort with amenities and all we got was a room to sleep in. Staying at a Holiday Inn would have been better. The conference guests made us extremely uncomfortable.

I will not be returning to this hotel and I will advise any and all friends to...

We spent 4 days at this hotel in October. The staff was very very friendly and helpful. We initially parked on the south parking lot and I checked in while my son and wife stopped at the playground. It’s a confusing layout in the hotel. To get to the lobby from that lot you have to take an elevator, stairs, cross the bar area and then take another elevator.

We had a king suite on the far east of the facility. Parking is somewhat limited on that side but if there’s space you can park very close. The room smelled slightly musty when we first entered the room. It looked pretty nice at first glance though. The bathroom was large but cold. There was a separate heater for it but the knob to control it was missing.

The king bed was very comfortable. The phone had a large lcd display that we couldn’t figure out how to dim at night. We ended up setting it on the floor and laying a pillow over it to block the light. The pullout bed wasn’t comfortable at all and it creaked a lot.

There was free wifi but it didn’t reach the suites very well. This could really be an issue depending on your cell service provider. We had T-mobile and it’s service stopped north of the Pocono Hills Golf course.

The pool had nice warm water. There was a hot tub section that made the main pools water seem cold. We spent about an hour each day at the pool. The pool itself was clean but there were cobwebs underneath the pool furniture. There are bathrooms next to the gym adjacent the pool that you can change in. They have showers but there wasn’t any soap in the dispensers when I was there. Flip flops are recommended. The gym seemed very nice.

If I visited again I doubt we would choose the same suites. The walls were thin and let tv noise through easily. You also can’t leave the drapes closed on the door easily when you leave the room. Our safe had an error code on it so we locked valuables in the car when we were away from the room.

There was a very dated game...