Country Inn Motel — Hotel in Lufkin

Worst hotel experience ever!!!!||||This was our second visit to this "motel". The first was tolerable, so we sprung for the best room available. I arrived with my family in the evening in time to unpack and go to sleep. We woke up the next morning to find two bags of chips and a loaf of bread were dined on by the resident MICE. We reported it to the owners, who said they would take care of it. Nothing happened so we went down and bought our own glue traps the the following day, thinking it was only a mouse or two. We ended our trip early after catching 3 MICE in glue traps and seeing a few more afterward. When we called to let Marcy know we left early due to the MOUSE INFESTATION, SHE LAUGHED and said that just happens to dwellings in the woods. I know country houses occasionally have a mouse get inside. I also know only rarely do dwellings have RODENT INFESTATIONS and only NEGLECTED dwellings keep them. I feel the owners made an attempt to hide the situation. There were no MOUSE DROPPINGS when we got there and each day we were there, NEW MOUSE DROPPINGS appeared on the counters in the kitchen and in the cupboard. ||||Other things to consider:|| - There was an unsecured door from the office to our room. (We couldn't lock them out). This would have been a "show-stopper" except, I brought a brace to prevent the door from being opened.|| - The MAID UNLOCKED the DOOR and walked into our room WHILE WE WERE ASLEEP. No "do not disturb" plaque was provided. This happened on our first visit as well. The owner said he would take measures to ensure it wouldn't happen again. He didn't follow through with his staff. || - Bathtub took over 24 hours to drain. || - Recliner was broke. When I lifted the foot, it fell apart.|| - Wallpaper is peeling off the walls.|| - Owners are unfriendly and don't follow through with their promises.|| - Not only would the owners not give us a partial or full refund, OWNERS CHARGED US ADDITIONAL $25 because she said, "your dog was on the carpet 'several times' ". She only came in the room once. How could she see the dog "several times" do they have surveillance inside the room? I am glad they didn't charge us for their resident MICE running on the carpet day and night.||||My recommendation is: ...

Worst hotel experience ever!!!!

This was our second visit to this "motel". The first was tolerable, so we sprung for the best room available. I arrived with my family in the evening in time to unpack and go to sleep. We woke up the next morning to find two bags of chips and a loaf of bread were dined on by the resident MICE. We reported it to the owners, who said they would take care of it. Nothing happened so we went down and bought our own glue traps the the following day, thinking it was only a mouse or two. We ended our trip early after catching 3 MICE in glue traps and seeing a few more afterward. When we called to let Marcy know we left early due to the MOUSE INFESTATION, SHE LAUGHED and said that just happens to dwellings in the woods. I know country houses occasionally have a mouse get inside. I also know only rarely do dwellings have RODENT INFESTATIONS and only NEGLECTED dwellings keep them. The owners must have made an attempt to hide the situation. There were no MOUSE DROPPINGS when we got there. Each day NEW MOUSE DROPPINGS appeared on the counters in the kitchen.

Other things to consider: There was an unsecured door from the office to our room. (We couldn't lock them out). This would have been a "show-stopper" except, I brought a brace to prevent the door from being opened. The MAID UNLOCKED the DOOR and walked into our room WHILE WE WERE ASLEEP. No "do not disturb" plaque was provided. This happened on our first visit as well. The owner said he would take measures to ensure it wouldn't happen again. Bathtub took over 24 hours to drain. Recliner was broke. When I lifted the foot, it fell apart. Wallpaper is peeling off the walls. Owners are unfriendly and don't follow through with their promises. Owners charged us $25 because she said, "your dog was on the carpet 'several times' ". She only came in once. How could she see the dog "several times" do they have surveillance inside the room? I am glad they didn't charge us for their resident MICE running on the carpet day and night.

My recommendation is: ...

My husband and I were planning to stay here while we duck hunted Sam Rayburn. I made the reservation 8 days in advance. I cancelled over 4 days in advance because the weather was not going to be ideal. When I called, the person who answered the phone said they'd let someone else know. I figured since I booked so soon, and let them know quickly, I would not get charged. WRONG! I check my credit card and they charged me. They have a 7-day cancellation policy. When I called, they should have told me I would still be charged because I would have rescheduled. When I called to ask why I was charged, the owner got snappy with me and told me if I was "smart" I should stop talking and making my point if I wanted any type of possible accommodation. $70...