Quality Inn & Suites Quakertown-Allentown — Hotel in Milford

1. One of the (newer foreign) owners doesn’t truly believe in customer service.
2. He’s rude to staff, allows a person in housekeeping to approach guests doors with a WAILING BABY (under 2 yrs. old) & some guy.
3. A true host wouldn’t talk down to GUESTS & look at them only as $. Like going to the breakfast buffet & staring at GUESTS like they are stealing.
4. A true host would NOT call or have another staff member call GUESTS at EXACTLY 11am to ask them if they knew “11am is checkout and it’s 11am.’ Even to a guest staying a week?! (I’ve witnessed the same thing stay other CHOICE Hotels owned by foreigners.)
5. MANY, better hotels in immediate area.
6. After I asked if there was a try I could use for breakfast, Owner’Danny Junior’, told me “NO, YOU ARE NOT ALLOWED TO USE A TRAY TO TAKE FOOD BACK TO ROOM!” (I have a ‘bad foot’. A tray is safer to carry food, imo. I don’t want to spill hot coffee on myself or someone else.)He was belittling me & there were some other ppl hearing this. [P.S.: I DO NOT NEED ‘CHOICE Hotels’ ‘free’ STARCH FILLED, fake eggs BREAKFASTS! I did NOT return for breakfast after the first morning during my stay. I was going to add two days onto my week, but took my business elsewhere. Font treat guests like you’re their boss!
7. I won’t tolerate being treated like this.

**THE INSTANCES ABOVE OCCURRED AFTER ‘CHOICE Hotels National’ was nice enough to upgrade my stay to a suite since I’m a PLATINUM Privileges Member (stayed at Choice Hotels for 32 nights in 2024. My initial happiness would turn cold within 12 hrs. ** ALSO: Check in 3pm, checkout 11am is not equitable, especially when some ppl may not check in til 8pm. 11am to checkout is too early. Many guests are still sleeping.

———- Not all CHOICE Hotels act like this owner did. BUT, THIS IS AT LEAST THE 3rd Choice Hotel to do so. The NO TRAY & “11am TIME TO LEAVE” call are simply terrible behavior by a hotelier. That may be acceptable overseas, but NOT in America. ROOM CONSTRUCTION BEGAN AT 7:45am thru @ 8pm. Morning of my departure, I was awoken by a notification that I needed to sign back in for internet. I woulda preferred to be kept SLEEPING. Tub was pretty old looking, but it worked. Quantity of Items like soap, plastic glasses, coffee WERE TIGHT! Daily Free Paper? I never saw one...

Loved it. The sheets, comforters, and pillows are absolute heaven! I wish I knew where they got the from cause it was the best night sleep I've had in a long time as well as my son who's up every morn around 7am but he was so comfortable I finally had to wake him him up at 10 but he was not happy about having to get outta that bed. The staff was also wonderful esp this one women and this one older gentleman, they really went above and beyond to make sure we were comfortable, had what we needed and much more. I've been to the other hotels all around there in Quakertown and there is nothing like the amazing comfortable beds, the genuinely caring staff, and how clean they are. The best thing, next to the amazingly comfortable beds, is the price. Esp when you go through a third party like booking. Com or priceline etc, but even still without that booking straight through the hotel itself is less expensive than the other places where you don't get half the quality service, cleanliness and genuinely caring/nice staff that you'd get here. They even have a laundry room for any quests needing to wash their clothing etc. So If your traveling on buisness or pleasure or whatever it might be, you don't need to pack a ton of clothes because you can just wash any already worn or dirty clothing. So wether you under packed or decided to extend your stay you can just rewash your clothing right there. And lastly the #1 thing I wanted to mention that touched my heart in such a profound way, every Sunday and Wednesday evening there is the most genuine, sincere, and caring man who comes and to any family or person(s) in need of a hot dinner or a great meal for dinner ( no money required) this amazing man who is also a vet, comes around to see if you'd like or need dinner those particular nights and comes back that evening with a meal for each family member/friend/person in need just out of the kindness of his heart and drives about 40 miles plus to deliver food to other places to bring a meal to those in need and dosnt stop untill he has brought everyone their meal which takes him till about midnight to get home. I just can't say enough good things about this hotel and the people who surround it, it's the closest thing to feeling like home...

My first impression of this place is somewhat ghetto and like it's a higher end motel. After getting our keys I noticed some random guy eyeballing my girlfriend very uncomfortably and for the rest of the night she was on edge and paranoid. Entering the room we discovered that it was somewhat outdated and remnants of unfinished remodeling lined the room such as patched holes, remaining carpet and other cosmetic issues. Overall the room was pretty dirty, with leftover hair and and a single fruit loop littering the floor. My girlfriend got "grocery store feet" from walking on the bare floor. The beds seemed somewhat lumpy and the comforter somewhat thin. Staying overnight I didn't feel extremely safe but the morning's breakfast was the highlight of the experience. The meals were somewhat limited but I was pleasantly surprised to see a waffle maker and a drink dispenser that served fresh, cold, healthy drinks. The staff was very welcoming and friendly and even though the dining area was small it was very welcoming and kid friendly. Notably we were allowed to bring back our food to our room and that's where I enjoyed fresh, delicious sausage links and thinly sliced crackling bacon strips along with a waffle made by a cool waffle maker. The OJ and cranberry juice was refreshing and cool and we all enjoyed our breakfast. For the value I believe the cleaning staff could do a lot better making sure that each room is well swept and thoroughly cleaned. I also recommend more surveillance. Otherwise I think its worth staying here but there are a lot of things about it that slightly soured...