Jellystone Park™ Lakes Region — Hotel in Milton

Just a warning as I want to prevent anyone possible from going through what we are currently going through—||Our family intended to have our first stay at the Lakes Region Milton, NH location last weekend to celebrate our child’s birthday. We arrived and checked into our cabin without issue Friday evening.|I tucked my child into one of the beds in the cabin with rented linens provided by the location and started decorating the cabin with some birthday supplies.|Just before 1am, I went to check on my child and saw an adult bed bug, freshly fed, scurrying across their blankets. Horrified— I pulled back the blankets and quickly found two more bed bugs. We found another bed bug crawling near our belongings in the main living/dining room area.|We called the emergency number having no idea what else to do with it now being nearly 2am.|We then had, who I assume is a manager, show up and say he couldn’t confirm that the bed bugs we had captured and saved in a ziploc bag were bed bugs and said they’d never had an issue with bed bugs at the location before. He said he saw “no evidence” of bed bugs and he could look for another cabin for us or we could leave. But that he wouldn’t guarantee any reimbursement or refund.|We were so shaken and worried to run into the same issue at another cabin or with other provided linens— we just decided to head home (hours away) with our crying and bed bug bitten child in the middle of the night. We packed everything into plastic trash bags attempting to prevent bringing any bed bugs home with us. We ended up having to throw away a ton of things including a fridge full of food we had packed for the weekend, pajamas & slippers, birthday presents and decor supplies— etc. As well as a custom birthday cake that didn’t survive the journey home.||We’re still waiting for a call back after the “local pest company” allegedly inspects the cabin. It is absolutely unbelievable to me that we weren’t immediately offered a refund of our stay at minimum considering we weren’t able stay a single night due to the state of the cabin, we had to trash so many personal & meaningful items, and we’re still paying $$$ to clean everything we had to bring home with us to prevent spreading. Not to mention the continuing emotional and mental impact of all of this on our entire family.||I truly cannot give a strong enough warning to stay away from the cabins at this location and this location in general. We are so exhausted and could not have even imagined a worse experience. This has been, and continues to be, horrific and nothing at all has been communicated to us to remedy the situation now nearly four days out. Save yourself the trauma and pick another place to stay. We wish we had.||Attaching images of the first bed bug found on the bed, which I ended up squishing in a panic. Then images of two more found on the bed and in the living area trapped with paper cups and placed in a ziploc bag.||Just saw a Google review left several hours ago about another bed bug infested cabin reported to management over a week ago. The manager claimed to us that they had NEVER had an issue with bed bugs when speaking with them last weekend. I am absolutely appalled by the dishonesty and the refusal to refund & reimburse us now knowing that this was not the first incident and they were fully aware of an...

I have been camping at Yogi's Jellystone Campground in Milton, New Hampshire, for five years, including the last two years as a seasonal camper. Unfortunately, my recent experiences have been disappointing and frustrating, particularly since the arrival of the new general manager, Amanda.||At the start of this season in May, Amanda approached me and demanded that I remove my pet fence, which I have always used to keep my dog safe from unleashed dogs. I have personally witnessed two dog attacks caused by unleashed dogs, so the fence is essential for my pet’s safety. When I asked for the reason, I was told it was a liability issue, despite having signed a waiver releasing Yogi’s from responsibility. Reluctantly, I complied and took the fence down.||However, throughout the entire season, I observed many other campers, including seasonal and transient campers, keeping their pet fences up without issue. This inconsistency was frustrating and felt unfair. After weeks of seeing others with pet fences, I replaced mine. The manager noticed but did not address it immediately. Eventually, she confronted me again, threatening not to renew my seasonal contract if I did not remove the fence. Despite my complaints about the unequal enforcement of this rule, I was forced to comply once more.||This situation felt discriminatory and inequitable, as I was singled out while others were allowed to keep their fences. I reported the issue to corporate but never received a response.||Adding to this frustration, my husband and I invested significant time, money, and effort over two seasons to make our campsite beautiful and welcoming. To our dismay, Yogi’s eliminated nine seasonal sites this year, some occupied by campers who have been there for over 20 years. This decision clearly shows a disregard for loyal campers and reflects corporate priorities focused on maximizing revenue by converting seasonal sites into transient sites or cabins.||Beyond the pet fence controversy and site loss, the quality of adult entertainment has significantly declined since the new management took over. Last year, live bands regularly performed in the pavilion, creating a lively atmosphere. This year, the only adult entertainment offered was a brief 30-minute hayride on Saturday nights, which was quite underwhelming.||Although this is a themed park, appearances by Yogi Bear and other characters are rare. I witnessed a family excitedly stop to see Yogi, who simply drove by without acknowledging them. For the fees charged, more engagement with guests, especially children, would be expected.||The new general manager has not introduced herself to seasonal campers, and many do not even know what she looks like. She drives around in her golf cart without acknowledging campers, which comes across as rude and aloof. Several staff members have also adopted a similar demeanor since the management change.||Overall, the campground has declined in quality and atmosphere under new management. The disregard for long-term campers and inconsistent enforcement of rules detract from the community feel that once made this campground special. I would advise prospective campers to consider other Yogi’s Jellystone locations if they seek a welcoming and...

I have been camping at Yogi's Jellystone Campground in Milton, New Hampshire, for five years, including the last two years as a seasonal camper. Unfortunately, my recent experiences have been disappointing and frustrating, particularly since the arrival of the new management. At the start of this season in May, the new GM approached me and demanded that I remove my pet fence, which I have always used to keep my dog safe from unleashed dogs. I have personally witnessed two dog attacks caused by unleashed dogs, so the fence is essential for my pet’s safety. When I asked for the reason, I was told it was a liability issue, despite having signed a waiver releasing Yogi’s from responsibility. Reluctantly, I complied and took the fence down. However, throughout the entire season, I observed many other campers, including seasonal and transient campers, keeping their pet fences up without issue. This inconsistency was frustrating and felt unfair. After weeks of seeing others with pet fences, I replaced mine. The manager noticed but did not address it immediately. Eventually, she confronted me again, threatening not to renew my seasonal contract if I did not remove the fence. Despite my complaints about the unequal enforcement of this rule, I was forced to comply once more. This situation felt discriminatory and inequitable, as I was singled out while others were allowed to keep their fences. I reported the issue to corporate but never received a response. Adding to this frustration, my husband and I invested significant time, money, and effort over two seasons to make our campsite beautiful and welcoming. To our dismay, Yogi’s eliminated nine seasonal sites this year, some occupied by campers who have been there for over 20 years. This decision clearly shows a disregard for loyal campers and reflects corporate priorities focused on maximizing revenue by converting seasonal sites into transient sites or cabins. Beyond the pet fence controversy and site loss, the quality of adult entertainment has significantly declined since the new management took over. Previous years, live bands regularly performed in the pavilion, creating a lively atmosphere. This year, the only adult entertainment offered was a brief 30-minute hayride on Saturday nights, which was quite underwhelming. Although this is a themed park, appearances by Yogi Bear and other characters are rare. I witnessed a family excitedly stop to see Yogi, who simply drove by without acknowledging them. For the fees charged, more engagement with guests, especially children, would be expected. The new general manager has not introduced herself to seasonal campers, and many do not even know what she looks like. She drives around in her golf cart without acknowledging campers, which comes across as rude and aloof. Several staff members have also adopted a similar demeanor since the management change. Overall, the campground has declined in quality and atmosphere under new management. The disregard for long-term campers and inconsistent enforcement of rules detract from the community feel that once made this campground special. I would advise prospective campers to consider other Yogi’s Jellystone locations if they seek a welcoming and...