Lancaster Inn and Suites - Hotel in Manheim PA — Hotel in Penn Township

In town for a family funeral. Only room available was a King. While the unit is plenty large and has a jacuzzi in the bedroom, the suite itself is totally lacking in charm or warmth.The furniture is early 2000's church garage sale, and is simply stuck along the sides of the walls, willy-nilly. It is clear that whoever "designed" the layout had no idea what they were doing. "Stark" comes to mind as an overall description. The bathroom, although large, is also lacking in any desirable amenities. The walls are barren,and where there once must have been shelving for towels and wash cloths above the toilet, there is a blank wall, with the holes badly plastered over.The shower is literally the size of a phone booth, has no place for soap or shampoo; there are no wall hooks outside the shower for your towel, nor grab bars on the walls. ||The water supply must be "hard water", as it was nearly impossible to wash off soap or shampoo residue from your skin. The shower floor was very slippery, and needs a "no skid mat". Be careful!! ||For some odd reason there is an attached fold-down chair in the shower, which further limits the already limited space. If it was added for " extracurricular" activities, that would be impossible, as it is already crowded with one person!||The breakfast was mediocre at best. Where one might have expected a bowl of fresh fruit, there was a quart sized container with cut up fruit that had obviously spent the previous night in a refrigerator. Unappetizing to say the least. The buffet was nothing to rave about: small containers of yoghurt; some small packaged muffins, pancake mix, and bagels, (but fresh hard boiled eggs!). For the price, ($200) we were expecting a hot breakfast with options. Not so!||A previous review mentioned the vista from the rear of the hotel. If vast expanses of athletic fields is your thing, look no further.||Positive notes? The bed was comfortable, the hotel was clean, the environment quiet. Nothing close by, the area is very rural. The towels were nice. ||Overall, we found if too expensive for what you get. There are no doubt better choices in the area, at...

When we arrived we were greeted with a awful smell as soon as we stepped out our car. Then the desk clerk was very hard to understand and super dismissive. He handed us a three page contract saying if we were loud we will be charged if we leave room a mess we charged if we up later we charged on and on...(for references I’m a 40 year old business woman with my 17 year old daughter).

When we made it to the room after being treated like potential criminals, the smell from outside was very much inside the room. The rooms looked like a mix of garage sale finds. The room was clean ! Points there. Pillows awful and only three per queen, shower pressure was none! A small bag for shampoo (think instant oatmeal bag). And one bar of soap. Yes TWO bathroom Amenities. We bring our own, but I’m painting a picture for you.

Moving on to breakfast..or lack there of. There were signs all over telling you what NOT to do. Dirty paper signs and I quote “ No Biscuit in toaster” Breakfast was waffles, old bread, a very small crockpot of sausage gravy and cold biscuits...(probably why people put in toaster)

Leaving for the day we were again greeted by that awful smell... the area is country and very beautiful but, farm life is all around including the source of the smell! Manure was the culprit, it was so strong it Seeped into the hotel.

So in a nut shell, rude front desk, old outdated uncomfortable room, breakfast almost non-Existent, and rude signs all over telling you what NOT to do, and let’s not forget the three page contract and verbal assault on everything you will be charged for!

We took pictures of the room after we left, super uncomfortable feeling of needing to prove it was...

Ok…so my wife and I don’t get the chance to go away often, so we decided to try to find a nice deal locally and found Lancaster Inn and Suites.|Check in went fine…got to our room and downhill from there.|We had a King Suite with jetted tub - first thing I find in the bedroom on the window sill was a woman’s implant for a bra…( wife was aghast )|I took a picture and took a look around the room wondering what other surprises in store.|Jetted tub had a few hairs around the edge and a nice dirt ring in it, shower had a few hairs near the drain.|I then went to the concierge desk - delivered to him the implant and showed him the picture of where it was found.|Insisted on someone coming up to clean again.|The person was apologetic and he and housekeeper came up - the housekeeper stood with his shoes on inside the tub and wiped it down as if he was afraid to touch it, which upset my wife even more.|We went out to dinner - bought about $15 dollars worth of cleaners and cleaned it ourselves.|When we left the housekeeper was sitting on the couch in the lobby, and when we returned the housekeeper was still sitting on the couch.|The hotel looks nice - but staff are not doing their jobs.|I would have rather stayed somewhere else than here after the way this went and will never come back here.|Even the elevator - you can see dead bugs, flys and gnats above the frosted ceiling.|It’s like no one has a clue on what to do to take care of the hotel...