Sunflower Beach Resort and Residences — Hotel in Port Aransas

Oh, do I have a treat for you! If you’re craving a vacation where you’re rudely awakened at midnight by a cigarette-smoking, shaggy middle-aged man dressed in dark clothing pounding on your windows like he’s auditioning for a horror flick, then Sunflower Beach Resorts and Residences is the place to book! My family, including a service member and our immunocompromised 8-year-old recovering from stage 4 cancer, dropped a cool $3,600 for a 3-night stay directly through their website, lured by a pet-friendly filter that screamed, “Bring your furry friends!” Spoiler alert: the property description didn’t whisper a single word about banning pets. Not during the search, not in the contract, not even in the lead-up to our stay. Nada. Zilch. Our pet? An FHA-certified service animal, protected by the Fair Housing Act, meaning we don’t owe anyone a heads-up or a dime for its presence. But apparently, Sunflower’s management missed that memo. Instead, they sent Shaggy McCigarette to stage an illegal eviction from midnight to 2 a.m., whining that our service animal “breached” the contract. Newsflash, geniuses: your own website markets this place as pet-friendly, so maybe check your own listings before you go all poltergeist on your guests. This stunt violated federal law faster than you can say “FHA,” and it left our kids—including our infant and cancer-surviving 8-year-old—traumatized in the middle of the night. Management’s conflict resolution skills? Nonexistent. They’d rather scream at you than read a law book. Their first “solution”? Shove us into a neighboring house that reeked of cigarettes so bad it could’ve doubled as an ashtray museum. Perfect for our immunocompromised kid, right? When we politely declined to choke on secondhand smoke, they “graciously” offered a second property at one-third the cost we paid—a real charmer crawling with cockroaches and fire ants, so understocked it made a haunted house look cozy. We called the police to sort out this circus, only to get Port Aransas’s finest, who rolled up grumbling they were “irritated to be called out.” Instead of defending our rights, they threatened to arrest us if we didn’t pack up and drag our kids out at 2 a.m. Illegal much? Their excuse for this fiasco? The owner’s kid is “highly allergic to dogs.” Oh, please. What magical allergy cure was kicking in by 9 a.m. the next morning? Spare me. Exhausted, traumatized, and done with this clown show, we checked out early after catching a few hours of sleep in the roach motel. Sunflower’s management and owners are the epitome of tactless, selfish, and utterly clueless, endangering our family—especially our immunocompromised child—with their reckless antics. We’re demanding a full $3,600 refund for this illegal, discriminatory, and downright deplorable experience. If you love sleepless nights, health hazards, and management that makes a reality TV villain look competent, book with Sunflower Beach Resorts and Residences! For everyone else—especially those with service animals, pets, or vulnerable kids—run far, far away from this dumpster fire...

My family, including a service member and an immunocompromised 8-year-old recovering from stage 4 cancer, booked a 3-night stay for $3,600 directly through Sunflower Beach Resorts and Residences using their website’s pet-friendly filter. The property description gave zero indication that it was not pet-friendly. At no point during the search, booking, contract signing, or leading up to our stay was there any suggestion that pets were prohibited. Our pet is an FHA-certified service animal, legally protected under the Fair Housing Act (FHA), meaning we are not required to notify the property or pay any fee for its presence. Notification would have been a courtesy, not a legal obligation.||Our stay became a nightmare when Life in Paradise management attempted to illegally evict us from midnight to 2 a.m., claiming our service animal breached the contract. This was baseless, given the pet-friendly listing, and a direct violation of federal law, as service animals are exempt from pet restrictions. The harassment was relentless, waking our children, including an infant and our immunocompromised 8-year-old, causing significant distress. Management showed zero ability to de-escalate or handle the situation professionally.||Initially, management tried to force us to move to a neighboring house that stunningly reeked of cigarettes, an unacceptable and health-threatening environment, especially for our immunocompromised child. When we refused, they offered a second “accommodation” at one-third the rental cost we paid—a filthy property infested with cockroaches and fire ants, grossly understocked, and unfit for habitation. We requested police assistance to clarify our rights, but the responding officers were shockingly incompetent, admitting they were “irritated to be called out.” Instead of upholding the law, they threatened to arrest us if we didn’t pack up and leave, despite this being an illegal eviction attempt without formal notice or court process. Management’s excuse? The owner’s child was “highly allergic to dogs.” This raises the question: what would have changed between 2 a.m. and 9 a.m. the next morning? This justification was flimsy and irrelevant, given the property’s pet-friendly marketing.||Exhausted and traumatized, we checked out early after recovering some rest. The entire experience was unconscionable, marked by tactless, selfish owners and utterly inept property management who endangered our family’s health and safety, particularly our immunocompromised child. We are demanding a full refund of the $3,600 due to the illegal eviction attempt, FHA violation, and uninhabitable conditions. I urgently warn others, especially those with service animals, pets, or vulnerable family members, to avoid Sunflower Beach Resorts and Residences and any property managed by Life in Paradise at all costs. The owners and management’s disregard for federal law, guest safety, and basic hospitality is deplorable. Save yourself the trauma and...

My family, including a service member and an immunocompromised 8-year-old recovering from stage 4 cancer, booked a 3-night stay for $3,600 using the website’s pet-friendly filter. The property description gave zero indication that it was not pet-friendly. At no point during the search, booking, contract signing, or leading up to our stay was there any suggestion that pets were prohibited. Our pet is an FHA-certified service animal, legally protected under the Fair Housing Act (FHA), meaning we are not required to notify the property or pay any fee for its presence. Notification would have been a courtesy, not a legal obligation.

Our stay became a nightmare when management attempted to illegally evict us from midnight to 2 a.m., claiming our service animal breached the contract. This was baseless, given the pet-friendly listing, and a direct violation of federal law, as service animals are exempt from pet restrictions. The harassment was relentless, waking our children, including an infant and our immunocompromised 8-year-old, causing significant distress. Management showed zero ability to de-escalate or handle the situation professionally.

Initially, management tried to force us to move to a neighboring house that stunningly reeked of cigarettes, an unacceptable and health-threatening environment, especially for our immunocompromised child. When we refused, they offered a second “accommodation” at one-third the rental cost we paid—a filthy property infested with cockroaches and fire ants, grossly understocked, and unfit for habitation. We requested police assistance to clarify our rights, but the responding officers were shockingly incompetent, admitting they were “irritated to be called out.” Instead of upholding the law, they threatened to arrest us if we didn’t pack up and leave, despite this being an illegal eviction attempt without formal notice or court process.

Management’s excuse? The owner’s child was “highly allergic to dogs.” This raises the question: what would have changed between 2 a.m. and 9 a.m. the next morning? This justification was flimsy and irrelevant, given the property’s pet-friendly marketing. Exhausted and traumatized, we checked out early after recovering some rest. The entire experience was unconscionable, marked by tactless, selfish owners and utterly inept property management who endangered our family’s health and safety, particularly our immunocompromised child.

We are demanding a full refund of the $3,600 due to the illegal eviction attempt, FHA violation, and uninhabitable conditions. I urgently warn others, especially those with service animals, pets, or vulnerable family members, to avoid Sunflower Beach Resorts and Residences at all costs. The owners and management’s disregard for federal law, guest safety, and basic hospitality is deplorable. Save yourself the trauma and...