Roseledge Country Inn and Farm Shop, LLC — Hotel in Preston

I took my husband away for a romantic weekend for his 70th birthday. My husband walks short distances only, with help of cane or is limited to a mobile scooter,When the threat of snow was announced we called Inn to cancel, three days prior to reservation. Owner said she could not give refund but would give gift card for Spring. We could not accept this as my husband's health is precarious and we do not know how he would be at a future date so we decided to go. Owner did tell us there were steep steps into the house but there was a railing which my husband thought he could negotiate. We were not told about the large decorative stones one had to walk on to get to the steps or the 50-100 foot distance from parking to house. When we entered we were told it was a shoe free house, so we were required to remove our shoes. We were offered "slippers" but they looked like dirty socks. Our room was a nice size filled with antiques, and no where to sit other than four poster bed that was about three feet off of floor. To make this review short the following describes our stay...no heat in room, a little heater provided but not sufficient, we slept in our clothes, husband fell in middle of nite on very slippery uneven wood floor and had difficulty getting up as nothing to lean on without fear if breaking, toilet stuffed in morning and we were blamed for throwing something in bowl..walk to car was dangerous when going out to dinner, snowed but no clean up of snow in morning and breakfast for a B&B so disappointing..eggs anyway you want bacon and home fries and one danish log for 6 people. We were asked to leave nicely, by owner reiterating she could not give money back and she would gladly help us find another location. She gave gift card for one evening stressing it could be used by my children or grandchildren. Never offered to clean off car, carried my bags to car and placed in snow. Insisted her husband walk out my husband...afraid...

If you would like to envelope yourself in the history of the area, then this is the place to stay. Yes, if your mobility is at all limited I would suggest calling the owner first to see if there is an easier access than the irregular stone walkway and significantly high few steps in front, as well as checking room access so you don't select the room with the steep stairway leading up to our room, The Loom Room. But we weren't limited and we absolutely loved every inch of it! Gail and Ray couldn't have been friendlier or more charming. She even lent me her shawl for the evening when the weather took an unexpected turn. The building and site are absolutely charming, and the house is spotless & filled with antiques and sweet touches. Of course the house, and hence its construction, has some "unusual" or "unexpected" design features. Although it is sound, it is old!!! This is not a Disney version of the past. It was actually built in the 1700's for goodness sake! But that is the whole point of going to such places. It is such a gift that buildings like this were preserved so we can experience a taste of what life was like back then. We toured around Mystic for the deep, rich history of the area. And here at Roseledge we even got to sleep in a bit of that history as well. We loved it and look forward to returning when the huge gardens are in bloom. If you have a love & appreciation for history and preservation, and for people who work hard to give you a clean, warm home to stay in, then this is the...

GOOD. Owner is helpful and very pleasant. Country breakfasts were wonderful. Based on the other two couples who were staying at the same time, it attracts a very nice clientele. Guest book indicates most guests like place.||||BAD. We arrived Friday afternoon and room was ready. Left for most of day on Saturday. Room not serviced and bedc||bed not made on Saturday. Two cats have the run of the place and,if you are allergic,too bad. Owner says cats mentioned on website.I reserved through Expedia and did not pick up about cats.||||VERY BAD. I think the local code official and fire Marshall should close the place until accessibility is up to snuff. Two ways in. One through lovely garden with stone walks which are hazardous. Other from rear with more stone walks until with get to back door with two dangerous stone steps.||||We stayed in a room located up steps which were steep.At bottom was door kept closed to these steps.||||Door to our room was stuck shut because of humidity. Was operated with old fashioned latch. Very historic but not functional. Did not latch door after arriving because of difficulty opening. Door at bottom of stairs closed and stuck shut. Wife had to literally body slam it to get it open when we went down to breakfast first morning.||||I have been involved in life safety for over fifty years and this place is a life safety hazard because owner thinks it is charming and it is until someone badly hurts themself in a...