Hotel Du Village — Hotel in Solebury Township

Let me start by saying I regret that I hosted my wedding ceremony & reception at Hotel du Village. It’s a beautiful site, they give wonderful tours, and hosted a lovely tasting prior to our wedding. Everything else was an insult, deprived of any shred of customer service.

Communication with the event coordinator, Allison was non-existent. She took three days to respond to any e-mail. If she didn’t know the answer to a question, she’d guess or say she’s follow up, but never did. She failed to share important details, like I needed to find the contact info and reach out to the company they offer a ‘free’ ‘custom’ wedding cake through.

HDV is advertised as a private hotel. Except, when my wedding was the only one that day, the venue allowed the wedding for the following day to book there. And they opened the entire venue to the public for a Valentine’s Day event. AND those guests were invited to book a hotel room. Anything to make a buck.

I covered the cost of my flower girl’s room. Twenty minutes before my ceremony is set to begin, I get a call that the check-in person has told my flower girl’s mom there is no room for them. I ran to the hotel to mediate, just to find out that she hadn’t reviewed the full list of names of reservations. Evidently 22 rooms was too much for her.

A guest alerted the front desk that there was no hot water. She said to run the water for 20 mins to get it hot. Believe it or not, that wasn't a fix. Unfortunately for myself and all the guests, they failed to mention there was no hot water. At 1am after my wedding, I had the pleasure of throwing ice cold water on my body. So much for reserving the bridal suite at $350.

We selected the halibut and short ribs for our 2 entrées. When I was socializing with guests, I saw that three people at one table who ordered the halibut were inexplicably served chicken.

My fiancé was told he’d be served a cheeseboard and moscato in the groom’s suite before the ceremony. Instead they left just left four beers despite being expressly told he doesn’t drink beer. There was supposed to be a receiving line following the ceremony but they opened the wrong set of doors and ushered guests into cocktail hour.

We had the venue 6pm-12pm. They closed the ballroom where our ceremony and reception were held early, to break it down, so the remainder of our guests were socializing in the adjacent room where cocktail hour was. At 11:40pm a bartender yells, ‘Time to clear out folks!’ Excuse me? Is this a dive bar?? I’m clearly the bride; did you want to announce last call?

I was truly the most no frills bride. We had no wedding party, 90 guests, and signed a contract in December for a February wedding. I can’t imagine what would have transpired had the event required anything additional from the staff. It surely would have ended in disaster. In fact, guests commented it seemed the venue had never hosted a wedding.

*FWIW, HDV has previewed this review. The area coordinator (who wasn’t on site that day) informed me there was hot water for my stay and I was ‘confused’ about what was meant by a ‘private’ hotel. He also had the audacity to fault my guests that their venue didn’t facilitate a receiving line, when that’s the function of their maître d’ (whose fee was included in our bill). In full confidence, I advise you to book elsewhere, for your own peace of mind and the benefit of your guests. You’ll only get married once and no one here is looking out for your...

Our wedding took place on 5/7/21. To say that HDV is beautiful is an understatement. There is honestly no place with more vibrant colors in the springtime. Our planning process took place over the course of 2.5 years due to a long engagement period and then the pandemic. Of course with the shut down happening just days prior to our tasting and final details meetings we were plunged into a lot of uncertainty. Jimmy Thornton was brought on as GM right around the time of this shut down, and given that we had not had a prior relationship, our rescheduling process was a bit bumpy at first. As the event became closer, in the late winter Jimmy was available and flexible and was able to work with us to create essentially two different wedding plans depending on how the regulations fell. Fortunately, everything worked out perfectly. The rehearsal dinner food was AMAZING, what we had thought was going to be a basic make-your-own-fajita bar was a 30ft buffet of tex-mex inspired dishes including cactus quesadillas, shrimp tostadas, and enchiladas… I could keep going, all capped off by a huge delicious tres leches cake. It was really something special. This was all set around the beautiful pool deck which Jimmy opened early just for our event. Perfect is an understatement. Our wedding day started with warm cheddar-broccoli biscuits, fresh NY bagels and delicious muffins that were way better than the traditional continental breakfast we expected. The girls were greeted with champagne, coffee, fruit and cheese platter and the added bonus of using the Colt Ballroom Bridal Suite that made for the most picturesque place to prepare for our big day. The cigar lounge was prepared with a large bucket of cold beer and was a great space to start the day for the groomsmen. Jimmy worked hand-in-hand with Kristina, our day-of coordinator, to make sure that from the time our ceremony began to the very end of the night every detail went off without a hitch. He walked us through our procession, greeted us after our ceremony, and ensured that we got some private time alone as the cocktail hour went on (with amazing food that all our guests raved about). Angelica, our bridal attendant, had made sure that we had plates of food set aside so we could enjoy a private moment with all of our favorite hors devours and cocktails. We rejoined our guests and entered the immaculately decorated and staged as we had designed reception hall in the gorgeous Historic Ballroom. From our first dance on Carolla, our maître d’, and Angelica made sure every detail was tended to, our drinks were refreshed, our entrées/desserts (we were having so much fun that we didn’t get a chance to eat!) were packed away and placed in our suite without us even thinking about it. Our party seamlessly moved over to the hotel lobby where we had even more food, beer, and wine. The next morning all our floral arrangements were brought over to Colt Pre-Function room for our good-bye brunch. We wanted to make sure our mothers felt special for Mother’s Day that Sunday. Breakfast consisted of tons of fresh-baked goods, a doughnut wall, and delicious white fish salad and nova spread. Overall, HDV made our event feel personal and special. Jimmy found little ways to personalize our event and make it uniquely ours. HDV pulled out all the stops to give us our dream wedding. We cannot thank the whole HDV staff enough, and would recommend them with our...

February 14th I attended and Ordained a wedding for the first time at Hotel du Village. At first this venue appeared to be a well oiled machine that ran flawlessly. I mean that's what the Bride and Groom were lead to believe anyway. And at that time there was no reason to believe otherwise.  Being that's all they do is weddings and big evets. Come to find out this was all done with smoke and mirrors.

Hotel du Village is capable of holding two events at once. The Bride and Groom were told they would have the ENTIRE venue to themselves, allowing their out of state guests to stay overnight if needed. Only upon arrival found out there was a wedding the following day which guests were already at the hotel.

At check-in our room was reserved with the credit card of the Bride. She was told they couldn't access the information, requesting the Bride stop what she was doing to bring the actual credit card back down to pay for the room. As if that was enough, the Groom showed up 30 minutes later trying to check in to his room that mind you, the Bride had already checked into, and was told they didn't have him checking in until the following day.

The Groom was also was asked how he was paying for the room? AGAIN, the room that the bride had already checked into.

Fast  forward to now it being 2 hours before the wedding we go to our room to shower and get dressed. Come to find out we have NO hot water in our room. We went back to the front desk to bring this to their attention and we were told to allow the water to run 5 to 10 minutes and see what happens. After letting the water run for 20 minutes, we went back down to tell them that we still had no hot water. Which the lady working the front desk confirmed by checking another room. Come to find out there were multiple rooms without hot water including the bride's.

One hour leading up to the wedding they were supposed to feed the Bride and Grooms four-year-old flower girl. The meal never came until literally minutes before the start of the ceremony.

The Hotel also offered two separate "suites" for the bride and groom to  congregate before the wedding.  Although the Bride's suite was upstairs and-out of the way, the Groom had to cut through another venue of people eating for Valentine's Day dinner, that AGAIN the hotel wasn't even supposed to be booked for another venue. And now they have 3 going on?!

The wedding was supposed to start at 6:20  And to no fault of the Bride and or Groom, for some reason the actual ceremony didn't begin until 6:45. (Almost a half hour late.)

As for dinner, the Bride and Groom had picked two entrees, including Short ribs and fish. At some point they started serving chicken (Including to the father of the Bride, who specifically wanted fish.) And to my knowledge, with no reason as to why this happened.

The wedding was supposed to end at 12 am. As people gathered on the bar side, At 10:45 they had over 3/4 of the tables bussed and clean off. Even though the wedding had over an hour left.

After the wedding, we went back to the room ti try and get some sleep. And let's just say for such a remote place, this is NOT the quietest of buildings. To wake up the next morning to again NO hot water.

So again for a venue that only caters to weddings and big events events, they leave much to be desired for.

Unfortunately I would not recommend this place to any one. And would only give it 2...