Budget Inn Express — Hotel in South Hill

I was on 85 South and searched for hotels "near me now", and the closest place was this "budget inn" I thought it was part of a chain when I heard the name but I should have known better when I pulled in the parking lot!! I paid my $39 in cash( I know what can you expect) I opened the door to room 114 and it smelled HORRIBLE!! Combo of cigarettes, sweat, and filth. I walked into the bathroom and nearly fell through the floor on rotten boards under the carpet. AND there were cockroaches on the walls!!! I went immediately to the office and said I couldn't stay due to bugs...they rudely refused to give my money back saying there is a no refund policy...they offered me a "much better room" (as if!!) but no refund. I left but I WILL be calling the health inspector...I'm sure they adopted the "no refund" policy after every person that ever entered a room there turned right around and left as fast as they could!!! Disgusting...

Booked this room through Hotwire on Tuesday April 2, 2019. Checked in we couldn’t even stay the conditions were horrific. The pillows were dirty with blood stains. Infested with bed bugs. Cobwebs in the ceilings. Bathroom was dirty .... hair throughout .... we turned our keys back in and had to find another hotel ASAP....it was extremely disappointing because I book through Hotwire all the time and this place was below there standards!!!! Also have pictures to post and to support...

I highly recommend budget inn express in south hill va !Very nice rooms,excellent room service.The people here are just great.You couldn't ask for better people they are there when ever you need them and will help you in any and every way possible.They accept you and make you feel like family.Im So happy I got to meet these wonderful people.they have so much love in their hearts and the rooms...