Super 8 by Wyndham Sweet Springs — Hotel in Sweet Springs

To start off with, I will say, the only thing that saved this stay was the overnight guy. He was kind, understanding, and willing to make the necessary adjustments that were needed to fix the issues that occurred during my stay. This is also not my first time staying here, we had stayed last year for the State Fair as well, we had enjoyed it the first time and everything was clean. This time was a completely different story. My company paid for a whole week for us to stay there, when I arrived they said the card we used declined, even though my boss had told them to run it before we even started traveling that way and they said it went through. No biggy couldn't get ahold of our accounting department to see what was going on, so we decided to go ahead and pay for the first night, and we would take care of everything the next day. Figuring as we had stated multiple times we where here for the whole week that we could leave our stuff, boy were we wrong. They threw away all our stuff, including food we just purchased the night before($50-60 worth). Why? They said they had us as check outs. Which it shouldn't even be possible because not only did they charge the company card, but they also charged us for the whole week instead of 1 day. Although the extra charge was taken care of, they said they couldn't replace the food they tossed. Thankfully, my company compensated us for the incident. There was an incident in the parking lot that is now taken care of, but when we initially found out and tried to take care of said situation, they lied to me and said that no one had been around my vehicle. Thankfully the person came forward and that is all water under the bridge, but that was pure luck that I was contacted because they were of no help whatsoever. The lady got spicey over us getting upset because they were very rude about the whole thing, basically we were told that it didnt happen there. The original room we were in actually had water damage to the ceiling, it rained and the ceiling broke by the time we came back from working the fair, the bed soaked. We called front desk, the overnight guy was going to put us in the room next to us it wasn't clean so he decided to upgrade us completely. Which was great and made us feel like at least someone was trying to make this a nice stay. At some points the hallways smelt disgusting. Oh and I ended up finding out that they have a laundry room that they try to hide so people don't use it, it's also $2 a load for washer then $2 for dryer.(that is crazy for how small they are. I had to do 2 loads) the laundry room was dirty. The day shift people sit outside for half the day smoking and hanging out around the front door/matinance man's truck. Altogether, I would say I won't be coming back, my company will not use them again. The only thing that made it worth it, was again the overnight guy, he would hold a conversation with you, great you, tell ya good night/bye, and make sure that you are taken care of to the best of his ability. They no longer had snacks. Gah, the list just keeps growing as I'm typing. I think it's just safe to say, I don't recommend. Maybe if the management changes and they do remodeling, fix their parking lot/parking lot cameras. Until then,...

After traveling from New Jersey and hitting a snow storm we seeked emergency shelter and booked a room remotely at this hotel. Just to get there and to be turned away in the middle of a snow storm because I and my companion are both disabled and both of us have small service dogs. This hotel policy itself states any additional unauthorized "pets" were to be charged an additional $100.00. We offered the $100.00 even though it is illegal according to the American With Disability Act to charge any fees for service animals. Yet all Super 8 and Wyndham policies are to allow pets and any additional pets are to pay additional fees in the amount set at the discretion of each Wyndham associated location. To arrive with service animals and be willing to pay additional illegal fees and to still be turned away in a snow storm because one is disabled is appalling. I am a "Wyndham Owner", and truly regret investing in a company that does not honor their guest and let alone their investors. I contacted Wyndham Corporate and their response was to redirect my concern to the same person whom turned us away and placed us in a dangerous situation initially by having us venture out in a snow storm to find adequate shelter. This could of been any one of your loved ones out traveling. What if something happened to us by being placed in this compromising dangerous situation? There is more to this story besides the nasty attitude of the desk attendant and his refusal to give me his name or the name of the manager. I found a business card with the name Ken Patel and was cussed out and chased after when attempting to leave and hit with obscene gestures. He was obviously highly upset I obtained the information he refused to give me. I don't know how Wyndham fail to over see places with their name emblazoned on it. It just seem after reading reviews on this place. One can be turned away for any reason. Perhaps even on...

I was visiting my daughter who had just had a devastating stroke and was in a nursing home. She was in Warrensburg and I needed a room between Warrensburg and Sedalia, Missouri. We stayed 6 nights. Pros: Clean, well kept, handicap room was very close to front. Cons: On check-in, the staff could not have been friendlier, very accommodating. However, the second night, I had picked up my daughter to spend the night with my older daughter and I and was immediately called by the manager asking what I was doing having another person in the room. I was, quite frankly shocked. I had never had a problem before anywhere I had stayed, including other Super 8 motels, with having a family member stay. I was told I was "stealing services." I was speechless. I was told I would have to pay an extra $50 for having my daughter spend the night. Please note, we never ate one breakfast at this motel and never asked housekeeping to clean (I work on the road and don't like people in when I am not there) so we had minimal upkeep (we emptied our own trash). After that interaction, (my daughter just stayed the one night), we were met with cold stares and crossed arms when walking through the lobby. There used to be a diner next door, but it was closed down. The only other things there are two gas stations with one selling pizza and sandwiches. There was also construction going on in the road. We were told the town of Sweet Springs had a very bad drug problem. Needless to say, we will not be staying at this motel again. Next time we will choose a motel in...