Thousand Trails Pacific City — Hotel in Tillamook

This is the worst RV park we’ve been to and the worst camping experience I’ve ever had in my lifetime. And I feel so sorry for family that I dragged with me who had to have this horrible experience as well.

And that is because Thousand Trails LIES to its “retail” customers. I learned that is what we’ve been labeled and apparently you are treated considerably differently if you are not Thousand Trails “members”. Which is comical for us because our entire stay at the park was to decide if we wanted to become members or not. I’ll never book another Thousand Trails location ever again after this.

Spoke with this location SIX TIMES since booking directly with them in June. I was promised full hookups INCLUDING SEPTIC. I don’t know what type of RV park considers “full hook ups” that doesn’t include sewer. Due to my wife’s condition after a prior surgery, septic is REQUIRED for us for medical reasons. I even EXPLAINED this to Thousand Trails twice. Upon check in, these people could care less. The office staff even LAUGHED at me for showing up expecting septic availability.

I called continuously throughout the summer to check on the construction progress. Was told it would be done in August, THE WEBSITE SAYS CONSTRUCTION CONCLUDED IN AUGUST. I called August 15th and was told NO CONSTRUCTION would be happening in September.

Guess what happens. Arrived in mid September for my FAMILY REUNION after 5,000 miles of travel to find half the park shut down and under construction. There’s limited or zero spaces available. The noise from the highway from the only spots open when we checked in has left us with zero sleep.

Everything is filthy. There were used condoms, beer bottles and cigarette butts at our site. What is the cleaning process here? I’d really love to know.

If they have already done renovations on this park I surely can’t tell beyond some stick on wall tile in their bathrooms. The bathrooms are covered in flies and the toilets smell worse than a random beach bathroom on the side of the road. The spaces are so closely stacked together and are so short that everyone’s cars are blocking the narrow, supposedly “two lane” road. There is nothing nice about this place.

We were told there was wifi throughout the park. NOPE, there is wifi at the so-called “lodge” and you can pay high price for some sort of Jaaba internet. Which is what we did since there’s Jaaba towers all over the place —- but of course they don’t work at all and only AFTER you pay your money to the third party do the Thousand Trails employees in the office tell you how bad the service is and DON’T buy it. What the heck guys?! Then when you complain, they shove a piece of paper at you with the company’s phone # and say, “sorry not our problem you can call them.” HOW am I supposed to call without reception?? There isn’t any in the entire RV park.

I explained my position to the office yesterday, asked for a refund due to my experience and after two nights of no sleep to check out now. I was told the manager was the only person who could make that decision — again a different story from when I checked in and shocked to find the place under construction. I was told that the construction isn’t “their fault” but came from the “higher ups”. And then I was told the manager returns on Tuesday — 5 days after we we will have been here and 2 days before we leave.

HOW CONVENIENT THOUSAND TRAILS. Bravo for ruining all of this for my family. 5,000 miles to specifically stay at this location. A simple phone call to let us know about the construction so that we could make other plans would have been fine, but you robbed us of that opportunity, robbed us of our good time, took our money IN FULL at check in and THEN told us about the construction afterwards. You stole from us Thousand Trials, not just money but time and memories we can’t replace.

BUYER BEWARE! The park will fully be under construction on 9/18 with pool and spa shut down as well and they will not tell you in advance. Don’t stay here now, later or ever. You...

We are TT members which is why we have a "0" nightly fee. There are so many positive things about this campground but you have to come with appropriate expectations. First of all, before you drive your camper in to find a site, disconnect your car if possible and scope it out. The roads are indeed very narrow in places and not in the best of repair. You should figure out the best route to your campsite to avoid problems. There are some pretty tight turns but if we can make it with our 40ft Class A, it can be done without drama or damage. Go slow and be vigilant. There are a lot of loops and they are each a bit different. The A loop is first and would be good for groups or if you don't want to chance the roads deeper in the park. The sites are in the forest and quite lovely. The G loop is up on the hill and some sites have stunning ocean views. Like ours! G19 which we found out is a very coveted site. I'll try to add photos. G19 fit our 40ft Class A with no problem though you need to be careful backing in (we easily had room for our SUV). The site has a lot foliage and is very private with a fire pit and great places to sit and watch the jaw dropping sunsets. G18 next door has the same jaw dropping views but is a bit shorter. We thought we might have wiggled in. Just below those sites, G24 has a beautiful ocean view but there is a permanent neighbor (I didn't think it would be any problem). G25 is right across the road and you can get a pretty good view of the coast. Since these sites are on the hill, we got intermittent text messages without a cell booster. We are having one installed this week and think we would've done ok if we'd had it. The problem is you can get small bits of data (like texts) but can't get anything more like downloading an email. Forget about looking at web sites. The lodge is just up the road and I did fine there with internet/Wifi. I had to take my laptop up there to work which wasn't great but it was worth it. The sites up in Gloop do not have a sewer hook up. We were ok with that as we wanted that incredible view. No cell coverage in the other loops. Gotta either jump on Wifi at the lodge or the welcome center. Or go into town. I got signals on the beach too. Not quite as reliable. C-loop is close to the beach trail and there are two sites, C15 & C14 that have views. Lastly F54 has a coastal view. The getaway cabins looked like they have great coastal views. Here's the message - those sites have the BEST views in the park but most of the campsites have a lot of foliage and that creates privacy. And they are beautiful, don't worry. We didn't use the amenities because they are still closed due to COVID. Things looked a bit run down as many have noted. We didn't use the bathrooms at all so can't comment. Now for the most important part...our pups. We have 2 labradoodles and they are in charge of all plans. If the place isn't good for them, we leave. Period. So here is good info: they had a BLAST. We took them to the beach everyday. We ended up liking the beach in Tiera del Mar which is just a mile or two down the road. You can drive onto the beaches around here. The sand is soft and the beaches are so wide. We had so much room to throw balls and run, run, run. Didn't find any poop left behind. It gets busy on the weekend but even then, everyone is having a great time and we had plenty of room. The beach just below the campground is great too. You can drive onto that beach but don't unless you have a 4WD because the road down is rocks and it's narrow. But the good news is there is a parking lot before it gets dicey. Or just walk down. The beach in town is beautiful but obviously busier. The coast is beautiful all the way. Pacific City is a funky little beach town. Avoid weekends as there is a paucity of parking. Go to restaurant "Grateful Bread" which is in the part of town close to the airport. Everything is delicious. Owner/staff sooooo nice. They serve...

If you like using porta-potties at an rv “resort”, then this is the place for you! This was our worst RV park experience to date. First, upon check in, we were told that sites were chosen on a first come first serve basis. This wasn’t noted anywhere on the website nor any of the emails confirming our reservation that was made 6 months prior. In fact our reservation confirmation emails have a site number listed on them, making it appear that we had an assigned site. Had we known that sites weren’t assigned we probably would’ve tried to arrive earlier in the day or booked elsewhere. It was not an enjoyable experience trying to drive though their tiny pathways and using their horrible maps and signage to try to find a spot. We were told that the only full hookups are in a part of the park that big rigs can’t really fit into, so we’d be stuck in a water and electric only site, but we would pay the same price anyway. Also the full hook ups are limited and a lot appeared to be used by those who rent sites permanently. As we were driving we saw the dump station and noted that it was very inaccessible for a big rig to get to. We would not be able to dump here. So we decide to take showers in their bathrooms since we don’t have full hook ups and can’t dump, but when we walk over to the bathrooms we find that the showers in the big rig accessible area are closed for construction. (Also they have a row of porta-potties instead of real bathrooms). So we look on the map for the nearest showers, the map shows a trail connects to the closest ones, so we walk to the trail, only by the time we get there we find that the trail is closed for construction also! Which means that the only way to get to the showers is to go up and over on a very far walk so the only way to really get to a shower is to drive to one! Also there is no WiFi in the park as advertised unless you drive to the lodge and even there the WiFi has horrible service. They need to recommend on their website that anyone with a big rig stay away from this park, the paths are narrow and we bottomed out terribly multiple times, scraping and damaging the back of our rig. The maps and signs are horrible and confusing. To top it off, the staff the night of check in consisted of two young men, likely in their late teens, who really did not seem to care about their customers at all. When we asked for assistance in finding a spot that could accommodate our big rig he laughed and said “we can’t tell you where or how to fit somewhere” and “we don’t do that”. He was rude and continually laughed at me, scoffed at me and even mocked me. When I told him that neither the website nor the emails said anything about being a first come, first serve basis, he shrugged and said “I have nothing to do with that”. I asked if he could pass the message along to the IT department or whoever is in charge of the website, he laughed in response. They don’t seem to care at all about customer service or their customers, they simply want to take your money, hand you a map, tell you to fend for yourself in finding something and then act like you are an annoyance and a nuisance if you...