Roscoe Mountain Club — Hotel in Town of Fremont

This is a beautiful place to golf but sadly nothing else is that great. The staff is not very knowledgeable or smart. I booked a room at the motel, upon check in we were given our key got to the room and it was only one bed when I had requested two. Was given a new room key and the room was severely outdated and dirty. Bugs and cobwebs around and disgusting floors. The linens were clean however. The bathroom was extremely small and very outdated. They did put in flat screen TV show with directv though. The motel needs a makeover for sure. After a few minutes we requested to move to one of their new barn rooms, however the girl at the desk did not mention it was only one bed (my fault for not asking too). She also was unsure of anything in the room and if the kitchen was usable. We did not get to the room until late in the evening and they have no on call staff so if you have any concerns or need anything there is no one there to talk to. The room was very nice and new but very small. No couch, just 2 chairs. But again flat screen TV and directv. No extra pillows or blankets which made it difficult for 3 people to sleep in a full size bed with only 2 pillows and one blanket. In the morning we requested to move to one of their townhouses. It was a much bigger space but outdated and dirty. The carpets were cleaner than the motel but lots of bugs, spiderweb and cobwebs. When we first entered the room the water system was beeping and then we realized there was no running water. I called the office to find out they close at 7pm and only restaurant staff is there until 9pm. Thankfully my husband figured out how to get the water turned on. The kitchen was severely outdated the appliances had to be from 80s or earlier. The fridge smelled the dishwasher had a note that it did not work. I didn't even bother checking the stove or if they even had a microwave. It did have a nice view and for most the night it was quiet. It is an old location and probably does not get enough guest to warrant updating everything. I would only recommend the room at the barn but the staff and restaurant are mediocre. My family holds an annual Golf tournament there and have been good to them regarding that. The rooms are definitely not worth the price though. Motel is $119/night, barn is $199/night and the townhouses range from $159-250/night. For that price they could be nicer and possibly include breakfast. Definitely needs work all around. Also their is no pool as shown on Google and listed on other sites. Even when you get there they have signs for a pool but they must have removed it or filled it in. They do have lake front swimming and a small dock however no signs for direction to the lake and the road...

I recently attended a wedding at the Roscoe Mountain Club. The wedding was beautiful. Everything was set up beautifully and the bride was stunning. It was a hot day (to be expected), there was water available and the bride had fans for guests. When the ceremony ended we had to wait for two 4-person golf carts to cart us to the cocktail hour. It took about 45 minutes in the heat for our turn. By the time we got to the cocktail hour most of the food was gone and the wait for the bar for any kind of refreshment had an over 20 minute wait. When we went to the building for the reception we were immediately hit with hot, humid air. It was hotter inside than it was outside at the cocktail hour! Staff was scrambling to set up fans and open filthy windows. Pictures from the event have wires running on the floor and portable fans in the background. The tables had small glasses of warm water and warm, flat champagne for the toast, which must have been poured hours before the event. The glasses of water were never refilled once the entire night. Requests for more water were denied and we were sent to the bar. The bar had about 4 bottles of liquor (no whiskey, no rum) with only a few options as mixers. The food was sub par. The chicken was reconstituted patties and the potatoes were clearly boxed. After the cake was cut we did not receive cake (cutting it wasn't in the contract?!) nor were we offered any tea or coffee service. Staff appeared to be scrambling all night with rumors the chef was quitting due to poor working conditions. If the ballroom was over 90 degrees, the kitchen must have been unbearable. A woman at my table said that her husband did not attend and she's glad he didn't come because it was clearly not handicapped accessible for him. The grounds of the venue were beautiful so it's sad to see it being run so poorly. This place has a lot of potential that is being wasted by...

We were just up there for 3 days, 2 nights for a wedding. The grounds are absolutely breathtaking. And the staff are fantastic, they are honestly the reason for such a good review. They are always smiling and helpful despite being incredibly overworked. Hosting us for rehearsal, then until late the night of the wedding and then back early the morning for brunch. I cannot say enough good things about them. I have been to Roscoe, NY many times and am used to a laid back, country living type of experience. That does not excuse the neglect to the property. BOTH bathrooms in the main reception hall broke during the night. They handled it as best they could considering there were 3 girls trying to serve guests. Thankfully a few of the guests started to tend bar so they could keep the hall from flooding and get it under control. The rooms were awful. The inn needs updating desperately. Now I’m not talking 5 star, but a standard of cleanliness is to be expected and was not met. Dead bugs, spider webs, no working lights outside. The balcony felt like it was going to fall down when we tried to go outside on a 2nd story room. I personally stayed in the condos. At first glance, fantastic. Right on the lake, such a beautiful view except you can’t get any of the doors open to sit on the porch to enjoy it. Signs that say you can’t run all the heaters at once. The room was very spacious but the whole thing felt moist and there was a giant MOLD stain, not water damage, MOLD. When I showed the owner a picture, his response was “we’ve had some heavy rain these last few days.” This is not something that happened in 2 days. I was not expecting a full refund but he didn’t even offer to compensate me. Overall, it was a wonderful experience and the food was excellent. If it wasn’t for the unfortunate lodging conditions, this would for sure be a 5 star review. I would still recommend it but feel a fair warning...