Margaretville Motel — Hotel in Town of Middletown

We booked 6 rooms in September 2022 for a wedding July 2023. When we arrived we found out that 2 of the family with children had been moved to another property without notice. Ok, not a problem, it wasn't far away. Just annoying that we weren't together. In out room the comforter had a stain on it. Ok, sometimes that happens. The air conditioner (window unit) could only go off and on, there was no way to adjust the temperature. Ok, we can stand it. Floors are uneven and squeak and room smelled musty. Ok.... starting to add up it be a little uncomfortable. You can't turn the sink to hot water, it is just cold and then the faucet just turns around and around and around. There is air in the water line so the sink, toilet and shower spit water. Couldn't turn the bedside lights on because they fall to the side or off completely. Toilet paper holder was NOT ATTACHED TO THE WALL. Instead there is just a hole with damaged tile. The "lobby continental breakfast" isn't in the lobby, it is in your room and is 2 boxes of cornflakes in the room (EXPIRED) and 2 hostess danishes, 2 foam bowls, 2 plastic spoons and a starbucks glass bottle filled with milk in the refrigerator (and a sign saying we would be charged $5 if the glass was not left in the room). But we could have lived with all of it if it wasn't for the MICE. The first night they chewed through the danishes on the counter and every time I flipped on the light they scurried into the room next door (EW!). By morning there were mouse droppings everywhere. There is a "24 hour emergency line" and the owners phone number yet neither was answered for the 2 days we were there. We could have dealt with one of the above but all.... completely gross. Spend the money somewhere else. These owners do not care about this motel, the guests or...

We booked 6 rooms in September 2022 for a wedding July 2023. When we arrived we found out that 2 of the family with children had been moved to another property without notice. Ok, not a problem, it wasn't far away. Just annoying that we weren't together. In our room the comforter had a stain on it. Ok, sometimes that happens. The air conditioner (window unit) could only go off and on, there was no way to adjust the temperature. Ok, we can stand it. Floors are uneven and squeak. Ok.... starting to add up it be a little uncomfortable. You can't turn the sink to hot water, it is just cold and then the faucet just turns around and around and around. There is air in the water line so the sink, toilet and shower spit water. Couldn't turn the bedside lights on because they fall to the side or off completely. Toilet paper holder was NOT ATTACHED TO THE WALL. Instead there is just a hole with damages tile. The "lobby continental breakfast" isn't in the lobby, it is in your room and is 2 boxes of cornflakes in the room (EXPIRED) and 2 hostess danishes, 2 foam bowls, 2 plastic spoons and a starbucks glass bottle filled with milk in the refrigerator (and a sign saying we would be charged $5 if the glass was not left in the room). But we could have lived with all of it if it wasn't for the MICE. The first night they chewed through the danishes on the counter and every time I flipped on the light they scurried into the room next door (EW!). By morning there were mouse droppings everywhere. There is a "24 hour emergency line" and the owners phone number yet neither was answered for the 2 days we were there. We could have dealt with one of the above but all.... completely gross. Spend the money somewhere else. These owners do not care about this motel, the guests or...

This company owns a couple of properties. However, do not even consider staying at their motel, which is definitely not a hotel, no matter what is stated. I don't think I have ever stayed somewhere more disgusting. First, stains on the carpet and the blankets. Second, air in the water line. Third, bugs on the ceiling. Fourth, scratching in the walls, which ended up being a mouse in the room next door where my mother in law was staying. Fifth, the "continental breakfast" advertised consisted of old snack cakes that didn't look edible, although the crumbs in the other room and the torn bag provided evidence that the mouse enjoyed it. Continuing with the breakfast, two boxes of expired Frosted Flakes were on a table with a plastic table cloth, and there was a glass bottle of milk in the refrigerator, which I wouldn't dare touch. There were also Popsicles in the freezeer, which were from a previous occupant. Sixth, the blinds were bent, except for the back window, which didn't have any blinds. The air conditioning squeaked throughout the night, and the outside lights were on all night keeping light into the room all night. To put some lesser things into perspective, one of the lights blew out as soon as I turned it on, and the TV remote had no back. Also, no one was available to help and did not respond to calls. I have no idea how this place has three stars, except if people were rating other properties. One review stated they had great pizza. I hope that was provided to them and not something left over by a previous occupant. I suggest gutting the entire place and putting up a parking lot. At least that way, you could sleep in your car, which is...