Tahoe Mountain Club — Hotel in Truckee

This is the worst club we’ve ever joined. We joined for our 4 kids to enjoy summer as a local Tahoe family. They charge a massive initiation fee, then you get to pay for a summer membership of over 1k for the months they’re not even running the pool at 100%. Again today on a sunny day they’re not running the pool for kids. Absolutely the worst investment we’ve ever made for our kids. We could stay at a local hotel and play at the pool with a slide for the same price for a week. On a different note, the staff at the pool and front desk are very kind so don’t take the upper managements issues...

Been members in Truckee at the cabins for a long time and went on 02/25.2024 and encountered probably the rudest bartender I’ve ever met and I live in reno. Don’t know her name because she wouldn’t tell us but wears a bull ring with tattoos all over both arms. Really makes the place look terrible when you have a person that ruins what a great place North Star is. Other families made comments about her too and they didn’t even get served by her. Hope you guys can do better or at least pay attention to hiring people that...

We had an awful experience at this place. First of all there is one server trying to take orders from an entire pool full of people. Needless to say it takes forever to get or order food due to the poor organization at this location. Then when my wife had a problem there was no manager on site and when she did respond she was rude and incompetent. I truly believe the manager for this place should reconsider working in the...