The Seasons Resort — Hotel in Warren

This is our story about our stay at the Seasons “Resort”. I put the word resort in quotes because we were reminded of it at least three times. Although, I am not sure what about it was resort-ish. When we arrived and walked across the front porch, we passed the grill, under a roof with a light directly above it. Then we passed the container (and I do mean container), filled with bugs, oh… and water, to dip one foot at a time in before we get in the hot tub, right there on the front porch where everyone walks in and out. Above that, three feet away from the grill, was a sign that said, ‘No food in the area’. We proceeded to walk in the front door to the desk, at check-in time. There was another sign that said,‘Front desk is closed’. I said, “What does that mean?” right then someone with an eighties hairdo comes out and takes care of us. I had to fill out paperwork and initial at least ten strict rules to abide by. Then handwrite my credit card information with the code on a piece of paper. After that, they handed us a regular key for our door. We dragged our suitcases up the stairs (because there is no elevator) to the second floor. It is not handicapped accessible at all. We settled in and noticed that there was no air conditioning (we were there in July). The rug was stained and dirty, the furniture was dusty, and had holes in it. In the bathroom, there were four vents, only one worked and that was for the heat in the winter. There was no ventilation. We went to the kitchen area to cook but we could not see because the light above the sink did not work. We had to use the light that was hanging by a wire above the wobbly table. I opened the refrigerator and thought it was going to fall out from under the counter. In the bedroom, there was no suitcase rack, and a gaping hole in the window with a broken frame and one curtain hanging on a rod that was three times the size it should be. It was above the rug with two big stains. The window over looked at a balcony that needed painting. I am sure, though, that they either could not see because there are no lights in the fixtures or they did not want to disrupt the three huge spider webs. We decided to watch the only television they had in the room. It is a nice flat screen television, but the remote did not work to turn it on. Then we proceeded to watch one of the four stations they had, but there is a note, among all the rules and regulations, telling us Red Box is right down the road. Our room over looked the large, clean pool and the well-kept grounds. Even the grounds around the rustic tennis courts, through the overgrown trees, were nicely mowed. Oh, did I mention, we had to take out our own trash, clean our own room, make the bed, and if we exchanged our towels more than the one specified day, we would have to pay $25? That is ok because we just dragged our trash down the stairs before we checked out which was at 10:00 a.m. sharp, during which time the office was closed. Otherwise, we would be charged...

Unfortunately we did not have a good experience here. The only positive is that the owners are friendly and kind, but that doesn't make up for all the negatives. The room was certainly clean and it was nice that there was a porch to sit on, but that's about it for benefits. There is no AC. And there are no fans! This causes you to leave your windows open at all times and because the walls are very thin you can hear everything going on outside. It was very difficult to sleep even with minimal noise because there's nothing to deaden the sound. I slept on the pull out couch which was horrible, as is expected with couches. But the pillows provided were extremely thin and definitely should be replaced. My mom slept on the bed which was only a full- would definitely be difficult to fit two people on it. She said the bed was very hard and she hardly slept the whole time we were there. I checked out the pool briefly- it was tiny and unheated so I didn't go in. The hot tub is located DIRECTLY where everyone enters the front door so I felt uncomfortable using it. Who wants to enjoy a hot tub in front of everyone passing by? If you ask for anything- toilet paper, tissues, etc. - they will constantly remind you that they will not enter the room until you leave, so don't expect your bed to be made or even your trash can emptied while you stay there. No dish washer, and not even a drying rack so I have no idea how they expect you to wash anything. The bathroom is tiny and the water pressure in the shower is non existent. No elevators, so you have to drag your suitcase up and down stairs. Really would not...

The Seasons "Resort" is a glorified motel. The rooms are outdated and in serious need of repairs and improvements. There is only a tiny mini fridge that freezes anything on the top shelf (not the freezer). The stove is so small it can only fit one large pot at a time. There is no AC in the room and the windows stick when you try to open and close them. The bathroom is so tiny that two people cannot stand in it at once. There is also no fan in it so any smell will also stink up the attached bedroom. The spring bed is most likely from the 90's and is very uncomfortable. There is a lamp in the bedroom with partially stripped wiring. The two hosts (who are also the housekeeping) are rude and unwelcoming. They do not allow pets, including service animals (which is illegal) and yet they let a dog run around that they say will bite if you touch it. Our unit was directly next to the entrance where the hot tub is located. This along with the paper thin walls and windows that were difficult to open and close meant that we couldn't sleep as soon as someone was in the tub or on the front porch. The amenities are minimal and do not make up for the mess that is this place. The pool is falsely advertised as heated and is not maintained. It is filthy and unusable. There are hostile signs all over the place that threaten you with eviction. At least two signs contain the words "STRICTLY PROHIBITED". Do NOT stay here. You will...