Motel 6 — Hotel in Winston-Salem

So I wanted a place to sleep the night, nothing more, and wanted someplace I could cash out some AAdvanage Frequent Flyer miles, traveling alone so figured I could stay in a place like this - how bad could it be? So, after driving 7 hours, pull in and go to the front desk for my room key - since the AAdvantage system sent me confirmation that the room was booked and paid for - all I need to do was show up, show ID, and provide a credit card for a room deposit - so that's what I was expecting. Provided the unhappy clerk who didn't want to be bothered with my ID, and sure enough - the reservation is there and paid for - all he needs is $100 CASH deposit "because you've reserved a no smoking room". Trust me, no-smoking rooms are the exception and not the norm at this place. So, I figured basically this room is going to cost me $100 cash, cause I'm not seeing that money again. No need to sign anything, no proof I'm giving him this deposit. Asked for the manager, and she came to the security window (not a desk, more like a convience/liquior store counter in a bad part of town) and showed me some paperclipped $100 bills and that the cash deposit thing was "legit". I just wanted to check in and not go trying to find another place, so luckily I had a $100 bill tucked into the deep pockets of the wallet for such an emergency and handed it over. Then off to the room finally. Of course they put me in the ADA accessibly room (which I specifically recall NOT selecting), so the shower was a handheld affair without enough pressure to actually shower really, so that was disappointing. Pillows were just a two pillow cases over what maybe once upon a time had been a multipack of the cheapest pillows you can find at wal-mart/dollar general, but fortunately, I had some throw pillows in the car that I had use to wedge some stuff in the trunk to keep from rattling around. Hardly slept at all due to a barking dog and feeling like I needed to go check on the car every couple of hours for fear it would be stolen or broken into prior to morning, as the place more or less shares a parking lot with the adjacent adult store / theater that was having a 'couples night' special that had the entire place packed with all kinds of shady characters coming and going. Next time, I'll spend more airline points for a better place, or just wing it and gauge the place by pulling over at whatever exit looks good/safe and checking out what's available. Towels were basically a hand towel and very small bath towel that if you held up, you could see right through it. Shockingly, I did get my cash deposit back, so hence the "poor" vs....

My daughter and I were subjected to stay on August 18th after finding no rooms at most decent hotels in WS areas. Tired and to sleepy to continue driving we were directed to here. Big mistake. The rooms had bugs, and the bedding had straw in the mattress or something. We covered the bedding with plastic before putting our own sheets on top of all the covers. I had to spray the bedding and room corners. wash the bath room completely before we would shower or even think about lying down to sleep. The traffic around our room was loud and lewd. Prostitution was real and the people had no shame about their intent. The owner in management had gone back the next morning and had charged my CARD ANOTHER DAY & NIGHT WITHOUT MY CONSENT EVEN THOUGH I HAD STATED TO THE NIGHT AUDITOR THAT WE WERE ONLY STAYING THE ONE NIGHT AS AN EMERGENCY. SHE WANTED TO ARGUE WITH ME ABOUT RELEASING THE FAKE AUTHORIZATION AND I HAD TO THREATEN TO CALL THE POLICE ON HER. SHE WAS RUDE, AND DISRESPECTFUL. I WOULD NOT STAY THERE IF SOMEONE PAID ME !!!!!!!!!! ||AUGUST 18TH 2020. I AM SHARING NOW BECAUSE PEOPLE ARE STILL EXPERIENCING THE SAME RUDENESS AND UNCLEANESS AS I DID. 21 MONTHS AGO. WHAT IS HAPPENING TO TRUE CUSTOMER SERVICE AND MERCHANT COURTESY &....

If I could rate this a 0 I would however I can't their was a rat in my room when my husband and I went to investigate we found dirty needles and sex toys they denied to refund my money front desk staff was rude I got stuck with one of the dirty needles and had to clean the bathroom before I took a shower housekeepers were personable but needs training on cleaning the rooms after we gave them time to clean the rooms we tried to give them a chance and make reservations for a later time and to find out we are not allowed on the property as if the stuff in the room wasn't bad enough the drug dealers and prostitutes should have detoured us but it was late inexpensive and thought it could just be a fluke but I unfortunately was wrong I added pictures for your viewing pleasure and beg anyone to never take any children on the property and view the room before you purchase were protective gloves if u lift the disgusting mattress I give this room 2...